Boutique Sales Associate

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

An exciting opportunity to join the team of our new AP House in Miami, FL. As an integral part of the AP House, Miami team, the Boutique Sales Associate plays a crucial role in creating memorable experiences for all guests.

As a Boutique Sales Associate, you will take part in the success of the boutique and be accountable for providing best customer experience, for pre- and post-selling of the products of the boutique, for product and brand promotion and for making productive contribution by executing assigned work, within given time frames and in ways that meet objectives.

RESPONSIBILITIES:

Under the supervision of the Boutique Manager, you will take part in the success of the boutique and be accountable for providing first in class customer service. Your main responsibilities will be the following:

• Being a Brand Ambassador to sell and promote Audemars Piguet products through reliable and accurate:
• Customer Service: promote the AP experience; client care visits; repair conversion sales.
• Support both new and existing customers
• Upload and maintain client information in CRM
• Participate in marketing events and activities
• Provide operational support and knowledge of ERP system use

Qualifications

• 3–5 years of experience in fine watchmaking or high-end luxury retail, with a strong passion for craftsmanship, luxury storytelling, and client engagement
• Fluency in Spanish or Portuguese preferred
• Bachelor’s degree or equivalent experience is a plus
• Strong computer skills, with proficiency in PC and Microsoft applications preferred
• Prior experience with POS systems, including inventory management functions
• Ability to travel up to 10% of the time

Additional Information

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. Compensation will be based on relevant skills and experience.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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