MidFull TimeEN
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Celonis Value Engineering (VE) team manages the entire customer value lifecycle - from sales through value realization, renewal, and expansion. As a Value Engineering Manager, you will lead a dynamic team with diverse backgrounds to identify, frame, and deliver measurable value to customers.
As a Value Engineering Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, including customer acquisition, expansion (ACV growth), adoption, and renewals. You will work closely with Celonis GTM leadership teams and be responsible for the complete value journey for customers within your region or vertical. You will support customers in achieving their strategic goals and realizing significant value through the Celonis Process Intelligence Platform.
You will serve as a trusted advisor to the Celonis Executive Team, supporting engagements with strategic customers and senior stakeholders.
As a leader in one of the world’s fastest-growing technology companies, you will combine deep process and industry expertise with strong pre-sales and consulting capabilities. You will also help bring AI-driven transformation to the public sector through the Celonis Process Intelligence Platform. Your work will contribute to making public-sector processes more efficient, resilient, and citizen-centric, helping shape a modern, service-oriented state.
You will foster a positive and supportive work environment that promotes employee satisfaction, collaboration, and career growth.
Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales leadership and Celonis executives.
Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.
Lead customers through the Celonis Value Journey and support the deployment of new features, applications, and products across the customer base.
Drive strategic growth programs focused on value creation and customer success.
Architect improvement initiatives, manage organizational change, and pioneer new methodologies within the Value Engineering organization.
Direct Value Engineering, Services, and Ecosystem resources throughout the customer value journey to deliver durable business outcomes.
Build and maintain strategic customer relationships as an executive sponsor.
Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate outcomes and realized value to senior management and C-level stakeholders.
Recruit and develop the next generation of Celonis Value Engineers while maintaining high standards for talent excellence.
Develop world-class talent through hands-on leadership, continuous feedback, coaching, and mentorship.
Lead by example and embody the Celonis Leadership Principles: lead with purpose, facilitate greatness, embrace difference, and cultivate balance.
Effectively allocate resources to achieve company targets related to sales, renewals, customer value, and adoption.
Proactively communicate successes, risks, and opportunities within the organization.
Strong business domain expertise in areas such as Finance or Supply Chain.
Experience leading strategic transformation initiatives, such as Shared Services Transformation or System Transformation.
Ability to develop compelling customer value roadmaps.
Deep understanding of industry trends and C-suite strategic priorities.
Ability to build integrated Process Intelligence roadmaps aligned with customer business goals.
Experience guiding customer IT teams throughout their Celonis Process Intelligence journey.
Hands-on ability to demonstrate the value of Process Intelligence by building dashboards, applications, and Action Flows.
Proven ability to accelerate customer value realization.
Ability to plan and manage project scope, expectations, deliverables, and timelines effectively.
Experience leveraging partners within the Celonis ecosystem where appropriate.
Strong experience preparing and presenting results to internal and external stakeholders, including senior leadership and executive teams.
Proven experience applying value-selling methodologies across the customer journey, including discovery, qualification, value assessment, and Proof of Value (PoV) engagements.
Ability to demonstrate the full value potential of the Celonis Process Intelligence Platform.
Proven track record of identifying and prioritizing use cases, implementing improvement initiatives, and driving organizational change.
Experience establishing operating models and training users to ensure customers realize value and renew or expand their Celonis subscriptions.
Ability to qualify Value Engineering engagements, conduct customer discovery sessions, allocate resources efficiently, and champion value-selling methodologies.
Proven ability to lead by example with a hands-on leadership style.
Ability to support teams directly while acting as a role model across the organization.
Native or near-native fluency in both English and German, with excellent written and verbal communication skills.
What Celonis can offer you:
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
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