Senior Change and Process Specialist, Group Credit Management

Job ID: 4785

 

Would you like to be part of a Nordic team, developing the credit processes for our customers? We are now looking for a Senior Change and Process Specialist to our Default Management Team. 

 

We are offering you an exciting opportunity to develop key capabilities at the heart of Nordea. Your work will require you to understand the connection between regulatory requirements, business processes and data to pro-actively drive initiatives and solve complex problems connected to Nordea’s credit risk process.

 

About our team

 

Welcome to the Default Management team. We are driving the development for high risk credit processes (such as default management and early warnings). Our aim is to build sustainable processes and supporting tools that cater for automation and bring business value to our consumers. You will work closely with team members and relevant stakeholders to drive the implementation of new solutions and processes for business, regulatory and data requirements.

 
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

 

Main responsibilities in this role: 

• Building expertise of Nordea’s credit risk agenda, especially within the high risk area
• Be part of an agile structure, with focus on defining, prioritizing and driving analysis and change initiatives from initiation to successful delivery, in close
• collaboration with development teams, relevant stakeholders and management
• Ensuring our solutions meet business and regulatory requirements and maximize business value
• Identifying and actively proposing improvements to streamline the end to end credit processes and enable automation in the are

 

You’ll join a diverse, multi-faceted and passionate team. 

 

Who you are

 

Your background and skills include: 

• At least 3-5 years of experience driving change (from gathering business / regulatory requirements to implementation) in an agile environment
• You are strong in documenting and conceptualising requirements in complex environments and comfortable performing data analysis 
• Furthermore, you ideally have experience working with and understanding credit risk or similar related regulations
• Have a professional level of English, both written and spoken
• Have excellent communication skills

 

It would be ideal if you also: 

• Can effectively deliver and prioritize tasks in a fast-paced environment
• Are self-going with a natural “can do” attitude, show ability to learn quickly and have a solution-oriented mindset supported by structured, analytical and creative thinking

 

What we offer

 

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

 

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

 

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

 

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

 

If this sounds like you, get in touch!

 

Next steps

 

Submit your application no later than 27/05/2026. For more information, you’re welcome to contact Anuya Phadke at anuya.phadke@nordea.com.

 

We enable dreams and aspirations for a greater good.

 

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

 

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

 

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

 

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

 

For union information, please contact Finansförbundet at finansforbundet@nordea.se or SACO at SacoNordea@nordea.com.