DX Hub Expert

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

AkzoNobel is a global leader in paints and coatings, operating in over 150 countries with a strong commitment to innovation and sustainability. Our Digital Transformation Team is a pioneering unit functioning like a start-up within the company with a strong business case to curate these capabilities in Pune, India. We aim to transform one-third of our workforce (10,000 FTEs) into digitally fluent professionals, transition €10 billion in revenue through digital channels, and accelerate growth through next-generation platforms such as Web 2.0, Lead Management, CRM 2.0, eCommerce, and Order Management. This team combines platform innovation, process redesign, and human adoption to deliver measurable impact at scale.

Joining the Digital Transformation team would place you at the heart of driving commercial digital excellence and strategic initiatives. As an Expert, you will shape the future of digital activation/ adoption by driving quality governance, technical excellence, and strategic improvements. You will lead demand planning, manage priorities, and act as a trusted advisor for complex digital initiatives. This role may include indirect managerial responsibilities as the size of the team is expected to grow significantly in 2026. 

Key Activities

• Lead strategic planning and prioritization for large-scale, high-impact digital initiatives for maximum business impact and team efficiency.
• Collaborate with marketing teams across the globe and across business units to maximize the impact of their (digital) marketing campaigns.
• Serve as the owner of quality standards and governance; act as enterprise-wide gatekeeper ensuring full compliance with global regulatory and internal frameworks across all digital platforms.
• Champion continuous improvement and innovation in digital service delivery; harness advanced analytics, automation, AI, and emerging technologies to drive efficiency, performance, and competitive advantage.
• Mentor and develop high-performing teams, fostering a culture of knowledge sharing and building lasting organizational digital capability and fluency.

Partner closely with IT, product, engineering, and business units to co-design scalable, future-proof solutions that align with enterprise architecture and long-term strategic objectives.

Experience

• 5–7 years in digital marketing or commercial operations.
• Proven track record in quality governance and process improvement.
• Strategic mindset with strong advisory skills.
• Experience in leading cross-functional projects and driving adoption of digital platforms.
• Excellent communication and comprehension skills, ability to engage with stakeholders from different BUs, across the globe.
• Expertise in digital platforms (e.g., GA4, GTM, AEM, Contentful, CRM tools like HubSpot/ Salesforce) and AI-driven marketing tools.
• Proficiency in agile methodologies (PI planning, sprints), queue systems (Jira), and quality frameworks (ITIL, Six Sigma basics).
• Strong in data analytics for commercial insights (SQL, attribution modeling).
• Experience in Google Analytics/Marketing, Agile/Scrum Master, or Digital Marketing Institute credentials.
• Familiarity with global compliance standards and change management practices.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 52551