Administrative Agent

Company Description

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 135 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. 
 
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. 
 
We take pride in doing good things for the environment to help create a greener, more sustainable future for all. 

It’s simple; we do it right. We AIM for excellence. 

What we offer :

• Competitive salary, vacation.
• Tools, support, and professional development opportunities to help you succeed and grow your career;
• A dynamic, rewarding, and fun work environment!

Job Description

AIM is currently seeking an Administrative Agent – Scale and Transportation for its Matane site, for a temporary 1-year position. The work schedule is Monday to Friday from 8:00 a.m. to 5:00 p.m.

Reporting to the Site Manager, you will play a key role in ensuring the smooth operation of the department. You will support the team in administrative activities, planning, transportation, and customer service.

What you will be responsible for :

• Oversee the opening and closing of daily operations, including cash handling and report preparation;
• Welcome customers, provide pricing information, and deliver excellent customer service (in person and over the phone);
• Weigh incoming and outgoing vehicles, enter data into RECY, and generate scale tickets and delivery slips;
• Coordinate transportation activities, including truck dispatching and shipment tracking;
• Manage operational documentation (scale tickets, invoices, shipments) and follow up with accounting;
• Ensure accurate data entry and maintain up-to-date information in internal systems;
• Monitor customer accounts, track payments, and respond to inquiries;
• Perform various administrative tasks and contribute to improving work processes.

Qualifications

To join our team :

• You have a good working knowledge of MS Office (Excel, Word, Outlook);
• You are comfortable with customer service;
• You are organized and able to manage priorities effectively;
• You are reliable and able to work independently;
• You are comfortable communicating in both French and English;
• You enjoy working as part of a team;
• You have previous administrative experience (an asset).

Additional Information

American Iron and Metal (AIM) and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration without regard to race, religion, skin color, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship, disability, veteran status, or any other class protected under applicable employment laws.