Retail Recruitment Coordinator

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.

We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...

The role of the Recruitment Coordinator is to support our Retail Recruitment Partners, who each cover 12 areas across the North and South Retail Divisions. You will play a key part in strengthening our recruitment processes, supporting new initiatives, and helping us deliver a consistent approach across the retail estate. This role is essential for tracking recruitment activity, monitoring success, and ensuring our function continues to align with business goals.

This is a fantastic opportunity to be directly involved in attracting, hiring, and supporting great talent, while gaining valuable experience in a fast-paced recruitment environment.

The role will be based from our Head Office in Birchwood. Please note there will also be occasional travel to attend Recruitment Team meetings.

RESPONSIBILITIES

Here is where you come in…

The key responsibilities of the Recruitment Coordinator are:

• Provide administrative and user support for the ATS, DocuSign, and ResourceLink systems, including troubleshooting and maintaining accurate recruitment data.
• Complete weekly compliance audits across recruitment and Right to Work processes for all 12 areas within the division.
• Manage the posting of vacancies and provide ad hoc candidate screening support where required.
• Oversee the Recruitment inbox, responding to candidate and stakeholder queries within agreed service levels.
• Maintain recruitment documentation, shared drives, job adverts, interview packs, and recruitment policies.
• Manage recruitment referral tracking and support recruitment reporting for area review meetings.
• Set up and monitor job board campaigns and recruitment spend trackers.
• Support employer branding activity through the maintenance of careers sites and external recruitment relationships.
• Assist with recruitment projects, benchmarking activity, and wider People Team support as required.
• Contributing to wider People Team projects and initiatives that impact the full employee lifecycle.

As the Recruitment strategy continues to evolve, so will your role. This is an exciting time to join the team and make your mark on the future of Recruitment at Betfred.

We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.

SKILLS AND EXPERIENCE

What you’ll need to succeed

• Previous experience within a generalist administrative role, with the ability to manage multiple tasks simultaneously.
• Knowledge of Recruitment processes and policies, particularly Right to Work and GDPR requirements.
• Excellent written and verbal communication skills.
• Strong computer literacy, including proficiency in Excel, Outlook, PowerPoint, and Word.
• Excellent organisational and planning skills, with the ability to prioritise workload effectively.
• Strong attention to detail and the ability to identify inaccuracies.
• Ability to build and maintain positive working relationships with stakeholders at all levels.
• Proactive and innovative mindset, with a collaborative approach to supporting Recruitment strategies.

Desirable: Previous experience using Applicant Tracking Systems (ATS) and exposure to direct sourcing techniques would be beneficial.

BENEFITS

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.

Be rewarded

• Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
• Monthly pension contributions: helping you prepare for your future.
• Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

• A long-service recognition programme and life milestone rewards.
• A recognition scheme to earn and convert points to spend with over 700 retailers.
• A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
• Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

What’s next?

If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.