Document Digitization & Records Management Agent

Company Description

Building the bank of tomorrow takes more than skills. 
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +650’000 clients through our performant and secured digital platforms.

Our +1200 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment. Have a look behind the scenes by checking Humans of Swissquote on instagram.

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

As a Records Management Agent within our Campus Services department, you will play a key role in the digital transformation of our internal processes. You will be responsible for the digitization, indexing, and classification of physical and electronic documents to ensure their accessibility, compliance, and long-term preservation.

This position is ideal for someone detail oriented, organized, and motivated by continuous improvement in document workflows.

Your responsibilities: 

• Document digitization — Prepare, scan, and perform quality checks on incoming documents.
• Structured indexing — Assign accurate metadata to ensure fast and reliable retrieval.
• Document classification — Organize digital and physical records according to internal standards.
• Quality control — Verify accuracy, readability, and consistency of digitized files.
• Document workflow management — Contribute to optimizing archiving and information flow processes.
• Internal support — Assist teams with document searches, retrieval, and consultation.

Qualifications

• “Agente en information documentaire CFC / Agent en information documentaire CFC” or equivalent
• At least 2 years of experience in this function or similar
• Comfortable with scanning tools, document management systems and digital environments.
• Strong organizational skills, attention to detail, and strict adherence to procedures.
• Ability to work independently while collaborating with multiple departments.
• Proficiency in French and English