SeniorFull TimeEN
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
We are seeking a dynamic and highly trusted Lead Executive Assistant to provide high-level, strategic support. This role is mission-critical to the rhythm and effectiveness of our executive team and demands exceptional judgment, foresight, grit, and strong business acumen.
You will act as an extension of the executive’s leadership style, communication, and priorities. You will manage complex calendaring and travel, drive cross-functional coordination, drive planning of leadership offsites and team events, and lead key administrative and operational processes. You will work in close partnership with the Chief of Staff, aligning on priorities, communications, decision making, and planning to maximize executive effectiveness. Moreover, you will be a key contributor toward coordinating with cross-functional executive assistants and Executive Leadership.
This is a unique opportunity to play a vital role at the heart of a fast-paced, high-growth SaaS company, supporting a leader who values clarity, trust, discretion, and excellence.
Typical working hours are 8:30 AM – 5:30 PM PT (9:00 PM – 6:00 AM IST). However, this role requires a high degree of flexibility and responsiveness, with availability outside standard business hours as needed to support executive priorities and business demands.
Executive Partnership
Manage and optimize complex calendar, aligning time and focus with critical business priorities. Proactively identify and resolve scheduling conflicts, exercising sound judgment and providing recommendations to ensure seamless daily execution.
Own and optimize all travel logistics, including visas, agendas, and itineraries, for both domestic and international travel.
Prepare, synthesize, and review executive-level materials, including board documents, strategic briefings, and confidential communications.
Track and follow up on action items across internal and external stakeholders.
Represent the executive office with clarity, poise, and credibility across internal and external stakeholders.
Project Leadership & Cross-Functional Execution
Partner with the Chief of Staff to drive executive cadence, operational planning, prepare for key meetings, and ensure alignment across functions.
Drive and manage cross-functional coordination among executive assistants, Chiefs of Staff, and department leaders to ensure smooth operating rhythms, aligned decision-making, and effective facilitation of leadership team cadences, quarterly planning cycles, and executive offsites.
Surface and resolve operational gaps through collaboration, influence, and creative problem-solving.
Act as a perceptive advisor by monitoring organizational dynamics and surfacing insights to keep the Executive informed and aligned.
Executive Operations & Systems Management
Lead and continuously improve administrative processes, including calendar strategy, travel logistics, expense management, contract workflows, and signature tracking.
Triage and execute high-complexity, cross-functional requests, ensuring clear delegation, executive visibility, and follow-through on critical deliverables.
Continuously evaluate and refine operational infrastructure to ensure it meets the growing complexity and pace of the executive office.
Occasionally manage high-touch personal logistics and ensure they align with professional obligations.
Leadership & Influence
Act as a mentor and escalation point to the broader EA team, helping to elevate the EA function across the company.
Independently organize and manage strategic offsites, key leadership forums, and team events.
Build and maintain strong relationships with internal and external stakeholders to drive alignment and influence outcomes.
Coordinate seamlessly with internal stakeholders to ensure the successful execution of high-profile engagements.
Bachelor’s degree preferred.
8+ years of experience as a trusted Executive Assistant supporting C-level executives in high-growth or complex environments (preferably in tech/SaaS).
Demonstrated ability to manage executive operations at scale, exercising seasoned judgment and navigating ambiguity.
Strong project management capability with experience leading and influencing cross-functional initiatives independently.
Proven success influencing across senior levels and handling sensitive, high-stakes situations with discretion and integrity.
Executive-level communication, writing, and presentation skills; comfort navigating high-pressure environments and sensitive information.
High emotional intelligence, professional maturity, and sound judgment.
Technically adept; proficient in Google Workspace, Slack, Zoom, Claude, OpenAI and modern productivity tools.
Strong project management skills; able to anticipate, follow through, and problem-solve independently.
Operates with discretion, reliability, and integrity at all times.
Resourceful, proactive, and results-oriented; thrives in a culture of ownership and accountability.
Brings calm and clarity when navigating ambiguity or change.
Meticulous attention to detail and a strong drive to exceed expectations.
A true partner—collaborative, curious, and deeply committed to team success.
Willing and able to work off-hours or weekends as needed to support key initiatives.
A dependable team player who steps in wherever needed to drive impact.
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.
