About the Role
Osborne Park BYD is seeking a detail-oriented, customer-focused BYD Sales Delivery Consultant to join our dynamic sales team. This full-time, guest-facing role is ideal for someone passionate about delivering exceptional customer experiences and ensuring a seamless transition from vehicle purchase to delivery.
As a BYD Sales Delivery Consultant, you will take ownership of the post-sale journey, converting signed contracts into delivered vehicles while ensuring all financial, compliance, and aftercare components are completed accurately. You will guide customers through the final stages of their purchase, delivering a professional and memorable handover experience while supporting finance and aftercare outcomes. This role suits someone highly organised, solutions-focused, and confident in managing multiple stakeholders and processes.
What you will be doing:
- Manage the handover of customers from Sales Consultants and coordinate all delivery arrangements
- Communicate with customers regarding delivery timelines, processes, and expectations
- Schedule and conduct professional, engaging vehicle deliveries
- Ensure all licensing, registration, and documentation are completed accurately and compliantly
- Liaise with internal departments to ensure vehicles are prepared and delivery-ready
- Support finance and aftercare outcomes, including warranties, accessories, and service plans
- Maintain accurate records across CRM and dealership systems
- Conduct post-delivery follow-up and manage customer satisfaction and survey outcomes
- Build strong relationships to encourage repeat business and referrals
What’s in it for you:
- Uncapped earning potential with a commission-based structure
- Supportive team environment with ongoing training and development
- Represent a leading global EV brand in BYD
- Team member discounts across automotive products and services
- Stable, full-time employment with opportunities for progression
- Be part of a large, multi-national automotive group with dealerships and brands across Australia, New Zealand and beyond, giving you real opportunities to move, grow or change brands over time
- Access ongoing training through our Learning Together program, including technical courses, personal development and career support throughout your employment
- Use the Telus Health MyCoach Employee Assistance Program for confidential support across mental health, physical health and nutrition, financial advice, family and relationship support, and stress management
- Take advantage of a wide range of employee benefits including discounts on vehicle purchases, parts and servicing, private health insurance, Crown Perth accommodation, plus additional paid parental leave for eligible team members
Skills & Experience
- Previous experience in sales (automotive experience highly regarded)
- Strong communication and customer service skills, with the ability to guide customers through the final stages of their purchase
- Excellent organisational skills with the ability to manage multiple tasks and deadlines
- Confidence presenting aftercare products and supporting finance outcomes
- High attention to detail, particularly in compliance and documentation
- Ability to work in a fast-paced, target-driven environment
- Professional presentation and a customer-first mindset
- Current driver’s licence and Australian working rights
Eagers Automotive is Australia’s largest automotive retailer, with over 9,000 team members across 300 dealerships across Australia, New Zealand and Canada. Representing 33 car brands and 11 truck and bus brands, we are driven by a commitment to outstanding guest experiences.
Click Apply to submit your application today.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you!
Eagers Automotive - Moving together.
