Accounts Payable Manager

About Glean:   Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.   At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.   Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.   If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.  About the Role:   We are seeking an experienced Accounts Payable Manager to lead and scale Glean’s global accounts payable operations. This role will own end-to-end invoice processing, vendor payments, AP close and reconciliations, tax and regulatory compliance, internal controls, and AP process improvements. The Accounts Payable Manager will be responsible for building efficient, audit-ready, and scalable payables operations while partnering closely with Accounting, Procurement, Tax, Finance Systems, Legal, and business stakeholders. This role requires a strong operator who can combine hands-on execution with process design, automation, and team leadership.   You will: 

• Accounts Payable Operations Management
  • Lead end-to-end AP operations, including invoice intake, review, coding validation, approvals follow-up, payment processing, and vendor account maintenance.
  • Ensure timely and accurate processing of vendor invoices and employee reimbursements in compliance with company policies and approval workflows.
  • Oversee payment execution across domestic and international vendors, including multi-currency and cross-border transactions.
  • Monitor AP aging, unresolved items, open liabilities, and payment exceptions; drive timely resolution of discrepancies.
  • Manage the global AP mailbox and ensure prompt, professional resolution of vendor and internal stakeholder requests.
• Team Leadership and Capability Building
  • Lead, coach, and develop the AP team with clear goals, defined ownership, and a strong service mindset.
  • Establish review mechanisms and quality checks to ensure high accuracy and consistency across AP processes.\Serve as the escalation point for complex vendor issues, urgent payment requests, and sensitive stakeholder matters.
  • Build role clarity, SOPs, training material, and operating rhythms to support a scalable AP organization.
• Month-End Close, Reconciliations, and Reporting
  • Own AP-related month-end and quarter-end close activities, including reconciliations, accrual completeness, aged payables analysis, and reporting.
  • Ensure AP balances are complete, accurate, and fully supported with audit-ready schedules and documentation.
  • Partner with the broader accounting team to support close timelines, flux analysis, and financial statement accuracy.
  • Prepare and review AP metrics and dashboards, including processing timeliness, exception trends, payment cycle time, and outstanding issues.
• Compliance, Controls, and Audit Readiness
  • Establish and enforce strong internal controls across AP processes, including segregation of duties, payment approvals, vendor master controls, and documentation standards.
  • Ensure compliance with company policies, regulatory requirements, and statutory obligations relevant to AP operations.
  • Partner with Tax and Accounting teams to ensure compliance in areas such as India GST, TDS, income tax requirements, and US documentation and reporting requirements such as W-9 and 1099 support.
  • Support internal and external audits by coordinating PBC requests, process walkthroughs, issue resolution, and remediation actions.
  • Maintain up-to-date SOPs, control narratives, and supporting documentation to ensure perpetual audit readiness.
• Process Improvement, Systems, and Automation
  • Identify and implement opportunities to streamline workflows, reduce manual effort, and improve accuracy across the AP process.
  • Partner with Finance Systems and Accounting Operations to optimize AP tools and system integrations
  • Drive standardization of invoice processing, payment approvals, reporting, and vendor data management.
  • Recommend policy, process, and system enhancements to improve scalability, control, and stakeholder experience.
• Cross-Functional Partnership
  • Work closely with Procurement to support a disciplined procure-to-pay process and ensure clean handoffs from PO and vendor onboarding through invoice payment.
  • Partner with Legal, Tax, Treasury, Finance Systems, and business owners to resolve exceptions and improve end-to-end process effectiveness.
  • Build strong vendor relationships while maintaining company controls, policy discipline, and cost consciousness.
  • Provide clear, business-focused communication on AP issues, payment timelines, and process requirements.

About you:

• Bachelor’s degree in Accounting, Finance, Commerce, or a related field.
• 8–10+ years of progressive experience in accounts payable, procure-to-pay, or general accounting roles, with meaningful experience leading AP operations.
• Strong knowledge of AP processes, invoice-to-pay controls, reconciliations, accruals, and close support.
• Experience working with ERP and AP systems such as NetSuite, Bill.com, SAP, Oracle, or similar platforms.
• Strong understanding of internal controls, audit support requirements, and documentation discipline.
• Proven experience managing vendor escalations, payment operations, and high-volume transactional workflows.
• Advanced Excel or Google Sheets skills and strong analytical capability.
• Comfort working with AI-enabled finance tools and automation platforms, with the ability to identify practical use cases for improving AP efficiency, reporting, and controls.
• Ability to assess AI-driven process improvements with appropriate consideration for data integrity, approval workflows, compliance, and audit requirements.
• Exposure to AI-assisted workflows in finance, procurement, or shared services environments is a plus.
• Familiarity with India statutory requirements and US AP compliance expectations.
• Experience partnering with Procurement or operating within a broader procure-to-pay model.
• Excellent communication, stakeholder management, and team leadership skills.
• Ability to operate effectively in a fast-paced, high-growth environment with changing priorities.

Location:

• This role is hybrid (4 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people, and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.   #LI-HYBRID  AI-First Mindset at Glean:   At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.   Global Data Privacy Notice for Job Candidates and Applicants:   Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
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