$118K – $137KFull TimeEN
We’re a team of friends bound together by a mission to preserve our planet for future generations through innovative energy solutions and modern infrastructure. In December 2025, Google announced an agreement to acquire Intersect, to enable more data center and generation capacity to come online faster while accelerating energy development and innovation. After close, we’ll continue doing exactly what we were built to do - develop, construct, and operate the most ambitious power and data infrastructure in the country.
Intersect’s operations will remain separate from Alphabet and Google under the Intersect brand. We’re on an aggressive growth trajectory and looking for people hungry to tackle the largest energy challenges on the planet.
Location & Team Gatherings
Intersect has been a fully flexible workplace since its founding in 2016. We’ve been very intentional about the way we do things. We are not work-from-home, hybrid, or in-office - we are any and all of those options! Deepening social connections and offering shared experiences is a cornerstone of the way we work. We connect as a team at our Team Week experiences four times a year and at our recently established Hub locations - SF Bay Area, NYC Metro Area, NY; Denver, CO; Austin, TX; Calgary, AB; and Toronto, ON.
We are currently looking for candidates located within 60 miles of any of the listed hubs to foster more in-person connections while maintaining our flexible remote culture.
About This Role
As part of Intersect’s Technology team, you’ll help deliver secure, reliable, and scalable IT operations that keep employees productive and connected across the organization. This role combines hands-on systems administration with thoughtful end-user support, helping teammates seamlessly access the tools and systems they rely on every day.
You’ll serve as a key technical resource across identity management, endpoint administration, SaaS operations, and employee support, while helping improve IT processes and documentation as the company continues to grow. This position is slightly more senior in scope and responsibility, providing opportunities to take ownership of technical escalations, mentor best practices, and contribute to operational improvements across the broader IT environment.
This role is based in San Francisco and requires regular in-office collaboration with teammates and stakeholders.
Team Overview
This team plays a critical role in advancing the company's mission to accelerate the energy transition by enabling employees with secure, reliable, and scalable technology. Partnering closely with teams across the business, the Technology group ensures systems, tools, and support services empower collaboration, protect company data, and support growth. Joining this team offers broad exposure to modern IT operations, opportunities to improve systems and processes, and meaningful impact across the organization.
What You’ll Do
Administer Core Systems & Infrastructure
Administer and maintain Windows and macOS systems to ensure stability, performance, and availability
Manage identity and access through Okta, including user lifecycle management, SSO, MFA enforcement, and group administration across SaaS applications
Support and maintain Google Workspace administration, organizational policies, and access controls
Perform endpoint patching, software updates, and routine maintenance to maintain secure and reliable environments
Partner with teammates to improve endpoint management standards and operational consistency
Deliver User Support & Help Desk Excellence
Resolve escalated support requests and serve as a trusted technical escalation point for employees
Deliver high-quality onboarding and offboarding experiences, including provisioning devices, managing access, and supporting employee setup
Troubleshoot hardware, software, SaaS, and access-related issues with a customer-first mindset
Maintain clear and organized documentation of support procedures, known issues, and resolutions
Manage Software & IT Assets
Install, configure, maintain, and support operating systems and business applications across the organization
Manage software licensing, subscriptions, and compliance requirements
Maintain IT asset inventory and oversee device lifecycle management from provisioning through retirement
Administer and maintain MDM platforms such as Kandji, Jamf, Intune, or equivalent tooling
Oversee endpoint enrollment, configuration management, and device compliance workflows
Maintain Secure & Reliable Endpoint Environments
Apply security best practices across endpoints, identity systems, and user access workflows
Support identity governance activities, including SaaS access reviews and account hygiene initiatives
Ensure endpoint environments comply with internal security standards and baseline configurations
Partner with cross-functional teams to identify and address operational or security gaps
Improve Processes & Documentation
Create and maintain clear standard operating procedures and internal IT documentation
Identify opportunities for process improvements, automation, and operational efficiency
Support scalable IT practices that improve reliability and employee experience
Provide guidance and basic training to employees on IT tools, workflows, and best practices
What You’ll Bring
3+ years of experience in IT support, systems administration, or related technical operations roles
Experience supporting employees in a business or corporate environment
Strong proficiency supporting Windows and macOS operating systems
Experience administering identity providers such as Okta or similar platforms
Experience managing devices through MDM solutions including Jamf, Kandji, Intune, or equivalent tools
Familiarity with cloud productivity platforms such as Google Workspace
Experience with software deployment, patch management, and software license administration
Working knowledge of networking fundamentals and endpoint troubleshooting
Experience using ticketing systems and remote support tools; familiarity with Jira will help you succeed
Exposure to scripting or automation tools such as PowerShell, Python, or Apps Script will help you succeed
Strong troubleshooting skills, attention to detail, and commitment to documentation
Clear communication skills and a customer-focused mindset that builds trust with teammates
Ability to manage competing priorities independently while maintaining high-quality support
A collaborative, proactive approach that will help you succeed in a fast-moving environment
Based in or able to work regularly from the San Francisco office
Total Rewards
Compensation: $118,000 to $137,000 (total compensation includes base salary + bonus in USD)
Equity: Beyond your salary, you’ll receive an Equity Grant, giving you a meaningful stake in our parent company.
Health & wellness: 100% premium coverage for you and your dependents on medical, dental, and vision
Time to recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
Family support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven
Mental health: Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
Perks & extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone and internet, pet insurance allowance, full home office setup, free access to UrbanSitter with $625 in quarterly company-paid credits, ActiveHero, and One Medical
Intersect maintains a work environment free from discrimination, one where all employees are treated with dignity and respect. All employees share in the responsibility for fulfilling Intersect's commitment to equal employment opportunity. Intersect does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by and consistent with applicable local laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
