公司介紹
Coupang 致力於重新定義購物體驗，我們的目標是從用戶打開 Coupang App 的那一刻，到商品送達家門的瞬間，持續帶來驚喜與卓越體驗。
在台灣，我們提供以下服務：
- 「火箭速配（Rocket Delivery）」：以實惠價格提供大量商品的次日到貨服務
- 「火箭跨境（Rocket Overseas）」：從韓國、美國等多國精選熱銷商品，提供數百萬件商品免運國際配送
我們正在尋找優秀人才，協助推動 Coupang 在台灣的業務拓展。這是一個難得的機會，能參與台灣市場的高速成長，並打造讓消費者驚嘆「沒有 Coupang 以前，我是怎麼生活的？」的全新購物世界。
職位概述
Coupang 的招募與規劃團隊在公司高速成長中扮演關鍵角色，透過精準招募頂尖人才來支持組織擴張。
在本職位中，作為 招募規劃與專案資深專員（Recruiting Planning & Project Senior Specialist），您將負責多個具高度影響力的策略性專案，並擔任組織的重要策略夥伴。
您的職責包含：
- 負責 L3（專業職）招募執行
- 透過多維度數據分析優化整體招募引擎
- 規劃 L1（基層／大量招募）招募通路，確保人才供給穩定且具品質
- 同時實踐並推動 Coupang 的領導原則（Leadership Principles）
工作內容
- L3 招募管理與執行
- 負責 L3 專業職位的端到端招募流程
- 確保招募品質符合業務成長與企業文化
- 多維度人才分析
- 深入分析 L3 人才數據，包括：
- 招募來源（Sourcing Channels）
- 年資（Tenure）
- 產業背景（Industry）
- 薪資結構（Compensation）
- 性別多元性（Gender Diversity）
- 提供數據導向的招募建議
- 招募周期優化（Lead Time）
- 監控與分析完整招募流程
- 識別瓶頸並優化流程
- 在兼顧品質前提下降低招募時間
- 離職與留任品質分析
- 追蹤早期離職率與任用後績效（特別針對 L1 / L3）
- 分析根因並回饋至招募策略優化
- L1 招募通路策略規劃
- 評估大量招募通路的成效與成本效率
- 確保招募具備擴張能力並能應對旺季需求
- 招募專案設計與管理
- 管理層報告
- 定期提供數據導向報告
- 使用指標（如 Lead Time、Turnover）
- 預測風險並提出因應策略
基本條件
- 大學學歷以上，並具備 7 年以上以下領域經驗：
- 招募營運
- 人才招募（Talent Acquisition）
- 專案管理
- 進階數據分析能力：
- 能分析 Lead Time（招募周期）與留任／離職數據
- 並據此做出商業決策
- 熟悉市場人才分析（Market Mapping）：
- 能透過創意思考與跨團隊合作解決問題
- 具備高度目標導向與自我驅動能力
加分條件
- 數據視覺化能力：
- 對企業營運具備基本理解，例如：
- 具備多元與共融（D&I）分析經驗
- 熟悉性別平衡招募策略
- 曾任職於：
招募流程與其他資訊
招募流程
申請審查 → 電話面試 → 現場面試（或線上） → Offer
※ 實際流程可能依職缺或時程調整
※ 面試通知與結果將透過申請時提供的 Email 通知
注意事項
- 若職缺提前招滿，可能提前關閉
- 若發現應徵資料不實，公司有權取消錄取資格
- 符合相關法規之保障性身分（如身障、退伍軍人等）將依法優先考量
隱私聲明
您的個人資料將依照 Coupang 隱私政策進行蒐集與管理：
https://www.coupang.jobs/privacy-policy/
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang’s recruiters and planning specialists play a critical role in driving our phenomenal growth by identifying and hiring top talent. As a Recruiting Planning & Project Senior Specialist, you will manage a portfolio of high-impact strategic projects and act as a strategic partner to the organization. You will be responsible for executing L3-level recruitment while performing deep multi-dimensional data analysis to optimize the hiring engine. Additionally, you will oversee L1-level channel planning to ensure a stable and high-quality talent supply chain while championing Coupang’s leadership principles.
What You Will Do
- Manage and Execute L3 Recruitment: Lead the end-to-end recruitment process for L3 professional roles, ensuring high-quality hires that align with business growth and culture.
- Conduct Multi-Dimensional Talent Analysis: Perform in-depth analysis on L3 candidates, focusing on Sourcing Channels, Tenure, Industry Background, Salary Structures, and Gender Diversity to provide data-driven hiring recommendations.
- Optimize Recruitment Lead Time: Monitor and analyze the full recruitment lifecycle to identify bottlenecks and implement process improvements that reduce the time-to-hire without compromising quality.
- Analyze Turnover and Retention Quality: Track early turnover rates and post-hire performance (especially for L1 and L3) to identify root causes and feedback insights into the sourcing and selection strategy.
- Strategic L1 Channel Planning: Analyze the effectiveness and cost-efficiency of mass-hiring channels for L1 roles, ensuring scalability and readiness for seasonal surges.
- Design and Lead Recruitment Projects: Develop project scopes, timelines, and resource plans for strategic initiatives, such as process standardization (SOP) and cross-functional hiring campaigns.
- Leadership Reporting: Provide regular, data-intensive updates to leadership, using metrics like Lead Time and Turnover to forecast risks and suggest mitigation strategies.
Basic Qualifications
- Bachelor’s degree and 7+ years of experience in recruitment operations, talent acquisition, or project management
- Advanced Data Analytics Skills: Proven ability to analyze complex datasets including Lead Time (Time-to-Hire) and Retention/Turnover rates to drive business decisions
- Expertise in Market Mapping and talent analysis across variables such as industry, tenure, and compensation benchmarks
- Ability to solve problems through creative thinking and partnerships with other teams
- Ability to attain challenging targets through goal-setting and personal drive
Preferred Qualifications
- Data Visualization Proficiency: Experience using tools like Tableau, SQL, or Advanced Excel to model Lead Time trends and Turnover correlations
- General understanding of business operations across key areas such as finance, legal, HR, logistics, e-commerce, or tech
- Experience in Diversity & Inclusion (D&I) analytics and gender-balanced hiring strategies
- Experience working or hiring within a high-growth start-up or large-scale logistics/retail environment
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
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