Cloud Operator - GCP

• Operate, monitor, and support Google Cloud Platform (GCP) environments to ensure high availability, performance, and security of cloud services.
• Manage day-to-day cloud operations including provisioning, configuration, maintenance, and troubleshooting of GCP resources.
• Support Apigee API Management operations, including API deployment, policy configuration, security enforcement, monitoring, and analytics reporting.
• Assist in the operational support of Vertex AI and Gen AI platforms , including model lifecycle activities, environment support, governance controls, and integration monitoring.
• Monitor and support BigQuery integrations , ensuring data pipelines, access controls, and performance are maintained.
• Perform incident management , root cause analysis, and problem resolution in line with ITIL processes; participate in on-call and escalation support as required.
• Implement and maintain observability and monitoring solutions (logging, metrics, alerts, dashboards) to proactively identify and resolve issues.
• Manage and support Kubernetes clusters and Linux-based systems, including patching, upgrades, capacity management, and security hardening.
• Execute routine operational tasks such as backups, recovery testing, system health checks, and environment validation.
• Support FinOps and cost optimization initiatives by monitoring cloud spend, implementing tagging standards, right-sizing resources, and generating cost reports.
• Create and maintain operational documentation, runbooks, SOPs, and compliance reports to support audit and governance requirements.
• Collaborate with cloud engineers, security teams, and service delivery managers to support change management, releases, and continuous improvement initiatives.
• Ensure adherence to organizational security policies, compliance standards, and best practices across all cloud operations.

Requirements

• 6 to 10 years of experience in IT infrastructure or cloud operations.
• Working knowledge of Google Cloud Platform (GCP) services, especially Apigee (API management, Security Policies, Analytics), Vertex AI, Gen AI (Model lifecycle, governance), BigQuery Integration.
• Hand-on experience with observability and monitoring, incident response, and routine cloud operations / maintenance.
• Hands-on experience in managing Kubernetes clusters and Linux operating system. Familiarity with basic scripting (e.g., Shell, Python) would be an advantage.
• Understanding FinOps practices and cost optimization techniques (right-sizing, tagging, cost governance) in GCP.

• Strong documentation and reporting skills; adherence to ITIL processes.
• Preferred certifications: Google Cloud Associate Cloud Engineer, Apigee API Engineer, Linux/Kubernetes certifications.