We are seeking an experienced
Senior Business Analyst (Trade Systems)
to support the design, delivery, and continuous improvement of digital trade and customs solutions. This role acts as a key bridge between business stakeholders, product teams, and technical delivery teams, ensuring complex trade and customs requirements are translated into high-impact, scalable systems.
Lead business and functional requirements gathering for Trade Single Window and Customs Risk Management solutions
Translate complex regulatory and operational needs into clear BRDs, BRS, user stories, and acceptance criteria
Model AS-IS and TO-BE business processes using BPMN/UML to support process optimization and system design
Act as Product Owner or proxy, managing backlogs, prioritization, and stakeholder alignment in agile environments
Facilitate workshops, requirement walkthroughs, UAT, and solution validation with internal and external stakeholders
Ensure end-to-end traceability of requirements across design, testing, and deployment phases
Support continuous improvement initiatives, identifying automation and optimization opportunities
Mentor junior analysts and promote best practices in business analysis and documentation
Requirements
Requirements
8+ years of experience as a Senior Business Analyst, preferably within
customs, trade facilitation, or government digital systems
Strong understanding of global trade and customs processes (import/export, risk management, valuation, classification, post-clearance audit)
Familiarity with international standards such as
WCO Data Model, UN/CEFACT, WTO TFA, UNESCAP frameworks
Experience working in Agile or hybrid delivery environments, including Product Owner responsibilities
Proficiency with business process modeling and requirements tools (e.g., Visio, Miro, Draw.io)
Excellent stakeholder management, communication, and analytical skills
Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field
English proficiency required;
Arabic is a strong advantage
