iServer (Enterprise Architecture – iServer Tool Expert)

Responsibilities:

• Configure and customize the enterprise architecture tool ( iServer ) in alignment with enterprise architecture governance and operating models.
• Design and implement governance frameworks for managing architectural artifacts within the tool.
• Provide technical support for all iServer platform components.
• Ensure the performance, availability, and reliability of the iServer platform.
• Develop reports, dashboards, and analytical outputs to support decision-making and governance.
• Manage backup, storage, and version control of architecture data, including publishing and user access management.
• Administer the tool (Administration), including meta-model customization, report configuration, and portal management.
• Manage user accounts and permissions within the iServer environment.
• Develop and configure meta-models aligned with approved architectural standards.
• Ensure the accuracy, consistency, and integrity of enterprise architecture data within the platform.

• Support compliance with enterprise architecture standards and best practice frameworks.
• Collaborate with the enterprise architecture team to continuously improve the use of tools, performance, and reporting.
• Participate in awareness and training sessions to promote effective adoption of tools across the organization.

Requirements

Qualifications and Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 1 year of experience using enterprise architecture tools and providing related support.
• Strong understanding of enterprise architecture concepts and practices.
• Good knowledge of digital transformation strategies and the role of enterprise architecture.
• Strong hands-on experience using the enterprise architecture tool iServer .
• Experience in managing enterprise architecture documentation, report preparation, and technical administration.
• Familiarity with enterprise architecture frameworks such as TOGAF .

Professional Certifications:

• Enterprise architecture certifications (e.g., TOGAF or equivalent).
• iServer tool certification is highly preferred.
• Strong communication skills and ability to engage with stakeholders.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with architects, technical teams, and business stakeholders.
• Experience in government or regulatory environments is considered an added advantage.
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