Software Engineering Manager (SaaS & Cloud)

Company Description

BCC Software is the leading postal and presort software solutions provider. With over 45 years of industry experience, we are dedicated to ensuring that all of our software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations.

Job Description

The Engineering Manager is responsible for technical direction, delivery and operational excellence of SaaS products built on public/private/hybrid architectures. This role leads engineering teams delivering secure, scalable, performant, reliable and user-friendly solutions and services, balancing speed, quality and cost.

The hands-on role involves setting technical direction and architectural guidance, supporting teams through all phases of SSDLC. It spans systems architecture/design oversight, DevOps, security best practices and day-to-day leadership with a focus on enabling teams to build and maintain sustainable, scalable systems that meet complex business and technical requirements.

Qualifications

Skills

• Deep expertise in Microsoft Azure services, architecture patterns, and cloud-native design
• Strong background in building multi-tenant SaaS platforms.
• Experience with modern development (C#, .NET, or similar) practices, contemporary frontend frameworks.
• Hands-on knowledge of containers and orchestration platforms.
• Practical experience implementing CI/CD pipelines and infrastructure as code.
• Solid understanding of cloud security, identity management, and governance controls.
• Ability to mentor engineers while remaining actively engaged in technical work.
• Clear communication skills across technical and non-technical stakeholders.
• Pragmatic and results-first driven approach to intra- and cross-department collaboration.

Requirements

• 10+ years of hands-on experience in software engineering, with significant focus on Azure-based architectures.
• Minimum of 5 years of engineering team leadership and management in an agile environment
• Proven experience designing and operating cloud-native SLAs driven SaaS applications
• Experience in recruiting, developing and retaining high-performing engineering talent
• Demonstrated ownership of architecture decisions across application and infrastructure layers.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).
• Ability to work in or regularly travel to Rochester, NY preferred; U.S.-based remote candidates considered with periodic travel for planning and collaboration.

Additional Information

Work Location

Rochester, NY with periodic in-person collaboration at a shared coworking space. 

Physical Demands

The physical demands described here represent those necessary for an employee to successfully perform the essential functions of this position. This role is primary office-based and involves extended periods of sitting, as well as frequent hand use for typing and writing. The position also requires the ability to communicate effectively both orally and in writing. Occasional standing, walking, or bending may be necessary. Some travel will be necessary for customer visits, industry or company events, and meetings. The employee must be able to lift up to 10 pounds regularly and up to 25 pounds occasionally, which may include office supplies or small office equipment. Adequate visual acuity is essential for tasks involving reading, writing, and computer work. 

Position Type and Expected Hours of Work

This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand.

AAP/EEO Statement

BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.