The Talent & Culture Generalist supports end‑to‑end employee lifecycle operations for Calix India, driving accuracy, efficiency, and continuous simplification. The role leverages HR systems (Workday) and enterprise-approved AI tools to streamline workflows, reduce manual effort, and enhance employee and manager experience. In addition, the role partners with Talent Acquisition, HR Operations, Compensation & Benefits, and Payroll to deliver timely, high‑quality people processes.
Responsibilities and Duties:
- Act as the day‑to‑day operational point of contact for employees, managers, recruiters, and cross-functional stakeholders on standard HR processes, escalating non-standard issues as needed
- Support managers and leaders with information on HR processes, approvals, and timelines based on defined policies
- Coordinate onboarding for new hires by collaborating with internal teams to ensure a seamless joining experience
- Execute employee exit processes end‑to‑end, including documentation, system updates, and exit experience
- Manage background verification processes and coordinate with external vendors to close cases
- Process Workday transactions related to joining, probation, internal movements, exits, and employee documentation
- Partner with Workday teams to improve data quality, streamline lifecycle processes, and support workflow enhancements and standardization
- Identify repetitive activities in HR operations and propose simple automation or process improvements
- Leverage technology (e.g., Excel, Copilot, templates, and enterprise systems) to improve HR communication, reduce turnaround time, and minimize errors
- Contribute to building self-service resources (FAQs, guides, templates) using AI-assisted methods
- Manage HR compliance transactions and documentation, ensuring adherence to India labor laws, internal policies, and statutory requirements
- Coordinate payroll‑impacting inputs including exits, special payments, and on‑call support payments
- Maintain and update India‑specific employee documentation, including the Employee Handbook and annexures, in coordination with internal teams
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Experience supporting HR operations or employee lifecycle processes in an India context
- Comfort using AI tools for productivity (documentation, analysis, communication support)
- Strong attention to detail and judgment, with the ability to handle sensitive employee information with discretion
- Ability to work effectively with HRIS platforms such as Workday
