SeniorFull TimeENMiddle East
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a HR Generalist role with TaskUs:
As HR Generalist you will be an integral part of the HR team assisting with Employee Relations and special projects. You will support the Cairo site and report to the HR. Manger
Responsibilities:
Respond to employees and other teams on HR legal matters
Develop, review, and update company policies to ensure compliance with current laws
Work closely with our legal team to address HR legal issues and support ongoing projects
Develop human resources solutions by collecting and analyzing information and recommending courses of action.
Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.
Prepares reports by collecting, analyzing, and summarizing data and trends.
Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
Review and file new hire paperwork in collaboration with our payroll and legal vendor.
Administer our Employee Satisfaction Survey.
Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
Update/revise employment policies and procedures as required by law or necessary for the business.
Maintain a positive culture by managing the day to day office tasks as needed.
Assist in the payroll process.
Assist in the offboarding/onboarding.
Issue any administrative Government related certificate, office or business-related documents in alignment with the Egyptian Law.
Qualifications:
Demonstrated interest in legal matters and enthusiasm for tasks related to legal and employment law
Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.
2+ years of direct experience; hourly population and/or call center experience highly preferred.
Strong ability to multitask, extremely detail-oriented, great communication skills and a TaskUs attitude.
Background in the BPO industry will be considered as a plus.
Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.
Great level of English.
Knowledge of Egyptian employment law.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
