Underwriter Team Lead

About us 

We’re NN Romania, a trusted leader in life insurance and private pensions, committed to helping people protect what matters most and build a confident financial future. But NN is more than a financial services company - people come first. We’ve built a workplace where you can be yourself, grow at your own pace, and make a real impact. We’re proud to be recognized as a Top Employer, thanks to our colleagues who live by our core behaviors:  

We collaborate (Team Up). We speak openly (Speak Up). We take initiative with responsibility (Step Up). 

In the same spirit, AI is embedded in the way we evolve as an organization. Integrating AI capabilities into our roles comes naturally, as part of the transformation that enables better decisions, more efficient processes, and an improved customer experience. 

Your mission 

Join us as a Underwriter Team Lead  taking a key role in shaping performance and quality within our underwriting function. 

In this role, you will coordinate a team of underwriters, ensuring high standards in risk assessment, operational efficiency, and compliance, while contributing to process optimization and strengthening relationships with distribution partners. 

What will you do?  

• Coordinate and manage the underwriting team, monitoring workload,  having accountability for day‑to‑day operational stability vs. transformation delivery, 

• setting performance objectives, and ensuring alignment with internal policies and regulatory requirements.  

• Play an orchestration role, ensuring that UW requirements are translated into implementable solutions, IT and Product decisions are understood in operational UW terms. 

• Ensure high-quality risk assessment processes, providing guidance and validation for underwriting decisions, including complex and high-risk cases. 

• Act as escalation point for complex applications, offering technical expertise and continuous support to the team in decision-making. 

• Drive process improvements and system enhancements, proposing updates to workflows and contributing to the implementation of modern underwriting systems and applications. 

• Support team development, mentoring underwriters to strengthen their technical skills, decision-making capabilities, and overall performance. 

• Collaborate with internal and external stakeholders, including brokers and agents, to support efficient underwriting processes and achievement of production objectives. 

What will you bring? 

• Experience: Several years of experience in underwriting, preferably within life and/or health insurance. 

• Technical expertise: Solid understanding of insurance products, risk assessment methodologies, regulatory requirements, and underwriting systems. 

• Analytical mindset: Ability to assess complex cases, interpret data, and make sound, well-informed decisions. 

• Communication skills: Strong interpersonal and negotiation skills, with the ability to collaborate effectively with brokers, agents, and internal stakeholders. 

• Leadership: Proven ability to lead, motivate, and develop a team to deliver strong performance results. 

• You leverage your curiosity and automation tools (including AI) to turn change into value and continuously improve how we work. 

• Communicates with clarity, empathy, and impact. 

• Thrives in collaborative environments and lifts others up. 

• Proactively identifies opportunities for improvement and takes action. 

What we offer 

At NN we believe a diverse workforce allows us as a company to better serve our customers. NN Romania employs a variety of nationalities, languages and cultures, and we aim to create an environment where diversity can flourish. We foster a culture that welcomes and respects everyone. NN wants to ensure equal opportunities and rewards for all employees and extends employment opportunities to all qualified applicants and employees regardless of their age, race, religion, gender, sexual orientation, or disability. 

We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves: 

• Extra security: Life and health insurance, plus a group surgical insurance plan. 

• Health & wellbeing: A customizable benefits package that includes private health insurance, dental and surgery coverage, life insurance, and voluntary pension. 

• Flexibility that fits your lifestyle: Hybrid work model, flexible hours. 

• Work from where you feel inspired: Up to 60 days of remote work from abroad. 

• Time to recharge: Up to 27 vacation days based on tenure, plus extra days off for unexpected personal events. 

• Office perks: On-site massage, fresh fruit. 

• A modern office: In a quiet, central Bucharest location near the subway. 

• Smart extras: Bookster and HILIO (ex-ATLAS) memberships. 

• We stand by you: Access to tailored development programs; just bring your curiosity and drive to learn. 

The monthly salary range for the role is between 11,876 and 16,962 RON gross. The salary range showcased is only indicative. The final benefits package will be agreed upon during final negotiations with each candidate, by considering different criteria, such as the experience and skills level. Therefore, the finally agreed salary will stay confidential, as per the applicable law and we reserve the right to apply adjustments to the offer at any time during the hiring process.   

*To apply for this position, you must meet the legal requirements for working in Romania