MidFull TimeEN
Key Responsibilities
Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS.
Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.
Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community.
Focus on fostering a supportive, productive and inclusive environment, always putting your team first.
Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Knowledge, Skills, and Abilities Required
Experience in a management role, at your best in a fast-paced and client-focused retail environment
Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
Flexible and adaptable, you are comfortable working in a fast-paced environment
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Ability to work under pressure and manage multiple tasks at once
Proficient in POS systems
Budget management experience, including payroll, expenses etc.
Exceptional customer service and team management skills including a proven track record of developing others
Interest in and awareness of market trends in the retail industry
Ability to work under pressure and manage multiple tasks at once
Working Conditions
Retail environment
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies
High School diploma or equivalent
The Extras
Generous clothing allowance
Seasonal allowance for SB uniform
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
Wolverine Worldwide discount
Enhanced Family Leave policy
People Pension
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
