We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.
This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.
Pay range: $16.50-$24/hr
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
