Support Worker - Pentland House

Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day

Why Work With Us?

At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.

• Pension contributions matched up to 6%

• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.

• Employee Assistance Programme through HSF

• Contribution to HSF Health Plan – supporting your everyday health needs

• Generous annual leave – 33 days including public holidays, increasing with service

• Supportive absence policies to help when you need time off

• Death in Benefit Cover – 2x annual salary

• Support with funded qualifications

• Career development and progression opportunities

About the Service

Pentland House works with young people and adults. It can receive Out of Hours referrals from Midlothian Council and can also provide urgent accommodation provision for people who require accommodation in the evenings or at weekends.

The service supports people with a range of needs, sometimes complex in nature. Some residents have experienced relationship breakdown and trauma, domestic abuse and can have acute mental health needs and/or require support with their substance use.

The service is designed around trauma informed practice, and the staff team works to harm reduction principles. The service has staffing 24/7, to ensure that people receive support whenever they need it.

Who We Are Looking For

We are looking for hardworking and enthusiastic support workers to join our expanding team. This is a fantastic opportunity for someone passionate about a career in social care who wants to gain valuable hands-on experience and enhance their skillset. Above all we want someone that shares in our values. Our mission is to provide positive, life changing support, delivered by inspiring, professional staff.

Role and Responsibilities

• Provide support that positively impacts person's we support health and wellbeing

• Contribute and implement support plans

• Be responsible for the delivery of all support and its administration, including, tenancy support, health needs, personal development, emotional needs and inclusion

Essential Skills and Attributes

• Qualified to the level required by the SSSC as a support worker in a housing support service/care at home service, or a willingness to work towards and to successfully complete qualification within the SSSC specified timeframe.

• Ability to work as part of a team and on your own initiative

• Passion for helping people live independently

• Experience or interest in housing, social care, or community support

• Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion

Desired Skills and Attributes

• A practice qualification (at least SCQF level 7 or above) recognised by the SSSC, in the category of support workers in a Housing Support Service / Care at Home service, or willingness to work towards this.

• If you’re starting a career in social care or are already working in social care but don’t have the qualifications just yet, we will support you to gain the appropriate qualifications needed to register without condition with the SSSC.

• Understanding of benefits and budgeting support

• Previous demonstrable experience working within an adult social care setting

• Understanding of the Care Inspectorate and its purpose

• Understanding of the SSSC and its purpose

• A Positive Behaviour Support, or Trauma Informed Practice qualification or accreditation.

Additional Notes

• Shift work, weekend work may be a requirement of this role.

• PVG scheme membership & SSSC registration are requirements of this post

• Please note, you will be asked to provide evidence of your eligibility to work in the UK.

• We reserve the right to bring the closing date forward if a suitable candidate is identified.

Care Support Scotland is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity