Let's party! The birthday party coordinator coordinates and facilitates all Plymouth YMCA’s youth birthday parties. S/he communicates schedules, and gets support from the Senior Program Director and branch staff to provide friendly, courteous, and prompt service to all members, clients, and volunteers of the Y. S/he will accept and display the values of caring, honesty, respect, and responsibility.
PROGRAM/DEPARTMENT RESPONSIBILITIES:
- Birthday Parties
- Assist in organizing, implementing, and promoting assigned programs, special events, and birthday parties.
- Be informed of all current and/or upcoming programs and special events in order to interpret opportunities for birthday parties, in terms of dates, locations, staff needed, etc.
- Communicate and market birthday party opportunities to all members, guests, participants and community members
- Train each new program assistant by doing at least two birthday parties with them, one where they will assist you, and one where you will assist them
- Adhere to YMCA emergency birthday party and general procedures, including notification of appropriate staff person(s).
- Communicate with the Senior Program Director, Membership Director, Aquatics Coordinator, and the front desk to ensure everyone is aware of any parties occurring in the building
- Ensure all requests, comments, and/or complaints are immediately addressed by you, and referred to your supervisor.
- Survey birthday party participants and program staff after each birthday to continually improve upon services.
- Birthday Party Planning and Implementation
- Work with branch program staff and Senior Program Director to effectively lead birthday party
- Develop and approve ideas for birthday parties
- Input all birthday parties into Salesforce in a timely manner
- Oversee overall implementation of birthday parties, from the input, POS, interaction with party, staff training, flow of day, set up and cleanup
- Will inform supervisor of any supplies needed
- Be informed of all current and upcoming programs, participant and financial goals
- Cross sell programming, events, and birthday parties.
Qualifications
EDUCATION/EXPERIENCE/PHYSICAL REQUIREMENTS:
- Experience with and interest in working with children.
- Working knowledge of Microsoft Office necessary.
- Valid MA driver’s license necessary.
- Must be physically able to drive, lift and move objects (at least 45 lbs) as needed
- Evenings and weekends required
- Must be available to work a varied schedule as events demand.
