Quality Engineer

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 

More about the role

This role is responsible for end-to-end quality relationship with allocated supply base. This role qualifies suppliers, validates and releases components/Finished Goods and related manufacturing processes in different business configurations. Responsible for implementing supplier quality functional excellence initiatives in accordance with Advanced Quality Planning (AQP) approach and applicable methods. Authorized to veto for quality reasoning if necessary.

Key Areas of Responsibility

• Agrees and signs off on supplier quality requirements and updates quality related terms in Specification Documents.
• Drives early supplier engagement in New Product Development and Launch process and validates release of components, Finished Goods, assemblies, and processes at suppliers.
• Implements supplier improvement initiatives, reviews and approves supplier improvement plans, and monitors progress.
• Supports business reviews with suppliers and reports on supplier quality performance.
• Controls and approves changes of products and processes at suppliers using industry standard practices and validates product and engineering change notifications.
• Supports sustainability programs and audit teams related to supplier quality.
• Analyzes incidents at suppliers and validates and approves corrective and preventive actions.
• Participates in improvement programs such as cost down projects, new material introductions, and Hoshin initiatives.
• Supports scouting and assessment of new and existing suppliers.
• Prepares data and rationale for cost recovery in incidents and supports Supplier Account Manager in negotiations.
• Owns Production Part Approval Process deliverables and assures quality and timely delivery.
• Supports Supplier Account Manager in negotiations and manages quality elements in General Purchasing Agreements.
• Resolves complaints quickly and completely and manages approval or disapproval closure of complaints.
• Supports supplier development team in identifying and achieving savings.
• Trains own personnel and suppliers in supplier quality processes and tools.
• For factory roles: manages SAP QM setup for components and coordinates quality block stock activities in factory.

Critical Experiences

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum of 3-5 years of experience in supplier quality engineering, quality assurance, or a similar role within a manufacturing or technology environment. Experience in the use of quality tools such as Statistical Process Control (SPC), 8D Problem Solving Methodology, Failure Mode and Effect Analysis (FMEA), Measurement System Analysis (MSA), Control Plan (CP), Process Flow Diagram (PFD), Production Part Approval Process (PPAP) and Advanced Quality Planning (AQP)
• Knowledgeable in Six Sigma and Lean principles or equivalent certification is highly recommended.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 

Come join us, and together we can light up the future.