Salary
$18-$21
Join the Huntington Team
Huntington Pacific Hotels LLC manages and develops Marriott- and Hilton-branded hotels with a focus on strong operations and memorable guest experiences. If you enjoy helping people, solving problems, and working with a team in a fast-paced environment, this role is a great fit.
Why Huntington
- Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
- Supportive culture: Work with a team that values accountability, service, and doing the right thing
- Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
- Guest-first mindset: Be empowered to take ownership and make things right for guests
Why Huntington
- Career growth: Learn the business from experienced leaders and build skills that transfer across hotels and departments
- Supportive culture: Work with a team that values accountability, service, and doing the right thing
- Variety and opportunity: Exposure to multiple brands, systems, and day-to-day operations
- Guest-first mindset: Be empowered to take ownership and make things right for guests
Summary
The Banquet Captain is responsible primarily for supervising banquet staff in serving, setting-up, and clean-up of all banquet functions. This is a fast paced position that will involve constant customer interaction.
Essential Functions
- Directing Banquet Team Members in serving, setup, maintenance and breaking down of banquet rooms
- Supervises, guides, schedules and trains banquet team members.
- Ability to follow directions from banquet event orders
- Supports proper grooming and dress code for department personnel.
- Ensures that food handling and safety guidelines are in effect and followed.
- Ensures that proper cash control and key control programs are followed.
- Conducts interviews and influences hiring and firing decisions.
- Ability to carry large and heavy trays on a continuous basis throughout a shift.
Guest/Food Service
- Ensures that all guests are dealt with in a professional, consistent manner.
- Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to.
Revenue and Financial
- Processes gratuities and banquet charges
Miscellaneous
- Maintains a positive work atmosphere by acting and communicating in a manner so that facilitates getting along with guests, clients, co-workers, and management.
- Provides a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
- Maintains and enforces sanitation laws and safety standards with anyone entering the kitchen area.
- Inspects food and beverage outlets for proper storage, neatness, and rotation of inventory.
- Performs all other duties as directed developed, or assigned.
Knowledge and Critical Skills/Expertise
- Language Skills: Ability to read, write, and verbally communicate in English. Ability to communicate effectively and professionally with other departments, Guests, and vendors. Ability to diplomatically handle difficult situations and people.
- Technical Skills: Food preparation and service skills required. Basic computer skills including word processing, spreadsheets, and email.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
- Certificates, Licenses, Registrations: Food handler's permit.
- Other Skills and Abilities: Able to work with little or no supervision. Operate equipment such as, but not limited to, food service equipment and software, printers, fax machine, and copiers.
- Knowledge of A/V equipment
- Ability to work flexible hours including evenings, weekends, and holidays.
Experience
- No educational requirement.
- Hotel banquet food service experience required.
- Supervisory experience required.
Environmental Conditions
- Regularly works near moving mechanical parts
- Frequently exposed to fumes or airborne particles, and toxic or other chemicals
- The noise level in the work environment is usually loud
Physical Demands
- Seeing - Must be able to see well enough to read reports, drive, and use a computer.
- Hearing - Must be able to hear well enough to communicate on the phone and in person.
- Standing/Walking/Mobility - Must be able to stand to operate office machinery. Must be able to move between departments.
- Climbing/Stooping/Kneeling - Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
- Lifting - Must be able to lift up to 50 pounds.
- Fingering/Grasping/Feeling - Must be able to write, type, and use the phone system.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
California & Federal (FLSA) Wage/Hour Notes
- This position is Non-Exempt and eligible for overtime in accordance with federal FLSA and California wage and hour requirements.
- Meal and rest periods are provided in accordance with California requirements.
- Scheduling, timekeeping, and all hours worked must be accurately recorded; no off-the-clock work.
- Paid sick leave and other required benefits are provided in accordance with California and any applicable local ordinances.
Employment Statements
- Huntington Pacific Hotels LLC/Huntington Atlantic Hotels LLC and Huntington Hospitality Management LLC are an Equal Opportunity Employer.
- Employment is at-will (unless otherwise required by law or written agreement).
- This job description is not a contract and may be modified based on business needs.
