Schulte Hospitality Group is seeking an energetic, experienced, and hands on Task Force Director of Sales to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Willingness and ability to support sales teams in any vacancy of roles, or in the case of an underperforming sales team member (ie: administrative support, catering, etc.)
- Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
- Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
- Responsible for learning the hotel brand and strategy and effectively implement to the sales team.
- Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
- Develop a complete knowledge and ensure adherence to company sales policies and SOPs
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
- Manage group, banquets & catering, business travel accounts based on assigned market segments to maximize business potential and exceeds hotel revenue goals
- Ensure proper documentation for the execution of group, banquet and catering events is created and delivered to the operational team per hotel standards
- Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
- Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
- Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
- Attend and contribute to all revenue and sales strategy meetings and calls
- Participates in forecasting for revenue and expenses
- Understand, leverage, and implement corporate and brand tools to exceed budgets
- Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
- Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
- Recommend and implement new sales programs at the hotel and accurately track ROI
- Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
- Prepares annual marketing/business and budget plans
- Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
- Provides ongoing feedback, training and development of team members and addresses areas of opportunity
- Monitors all day-to-day activities of direct reports
- Operate the sales department within established sales expense budget
- Abides by Prime Time Selling hours
- Perform other duties as assigned
- Ability to travel for extended periods of time
EDUCATION AND EXPERIENCE
- Bachelor's Degreein Hotel Administration, Business, Marketing, or related field preferred
- 5 + years in progressive hotel sales with leadership responsibilities experience preferred
- 50-60% travel
KNOWLEDGE, SKILLS AND ABILITIES
- Strong analytical skills relative to impact on hotel revenues
- Ability to communicate effectively verbally and inwriting
- Strong interpersonal skills
- understanding of revenue management principles
- Ability to use reservation and revenue management systems to develop pricing and sales reccomendations
- Proficient in Microsoft Office Products, focus on Excel, Word, and Outlook
- Must have flexible work hours that may include evenings, weekends, and holidays when needed
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
