Business Analyst
Large-scale transformation program
High profile workstream delivering significant uplifts at the heart of our business
12 month max-term contract - Melbourne location
About the Role
Due to significant global growth, Kinetic are undertaking a large scale, multi stream program of work designed to transform our technology landscape, create simplified, consistent ways of working, and ensure our future growth plans are underpinned by seamless technology products and processes.
Our Business Analysts are responsible for analyzing business processes, identifying areas for improvement, and streamline solutions to enhance efficiency and effectiveness. This role requires strong analytical skills, excellent communication, and the ability to work collaboratively with various stakeholders.
This role will work closely on our Skybus ticketing uplift project - a high profile piece of work at the heart of the Kinetic business.
What You Will Do
- Collaborate with project managers, IT and procurement teams to ensure alignment between business requirements and technical solutions.
- Identify and document business requirements and translate them into functional specifications.
- Collaborate with stakeholders to understand their needs and provide effective solutions.
- Develop and maintain detailed project documentation, including artefacts, process flows, and user stories.
- Facilitate meetings and workshops to gather requirements and present findings.
- Assist in the development and implementation of new business processes and systems.
- Monitor and evaluate the effectiveness of implemented solutions and make necessary adjustments.
- Identify and record business benefits and link those to scope, and requirements.
- Identify risks and issues and/or additional benefits from proposed solutions
- Develop gap analysis and impact assessments where required
- Support testing of solutions across the program of work
- Develop and deliver business process mapping to support project and small initiative implementation (service delivery BAU initiatives)
- Update and maintain project work items on JIRA and Confluence
What You Will Need
- Experience working in ticketing or payments related projects would be highly advantageous
- Proven experience in strategy analysis for business requirements, developing process maps and conducting gap-analysis and impact assessments for business improvement.
- Experience supporting procurement processes and vendor evaluations
- Ability to communicate with all stakeholders internal and external to the organisation.
- Experience using Jira and Confluence.
- Strong analytic skills with ability to develop and deliver business process-mapping to support project and small initiative implementation.
- Previous experience working in complex multi-vendor environments.
- Excellent communication skills and an approachable demeanor.
- Proven ability in improving processes and driving change.
- Self-motivated with a demonstrated enthusiastic approach to day-to-day business and positive approach to a continually changing work environment.
- Most importantly, our values resonate with you – Passion, Integrity, Respect, Authenticity, Humility.
About us:
At Kinetic, we don't just move people - we're creating the positive change our planet needs. As a leader in sustainable transport, we're committed to creating cleaner, safer, and greener environments for generations to come.
Our size and scale give our people real opportunities to learn, grow, and progress in their careers. Calm, positive and respectful team players thrive here. Our people embrace change and are encouraged to stretch their comfort zone while making a difference. We challenge each other to be our best.
We're driven by respect, diversity and genuine connection. From networking groups to community partnerships and volunteering, our camaraderie naturally brings people together. Our energy and dedication keep communities moving and our people growing.
How to apply:
Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.
If you're interested in this rewarding role with Kinetic then click the 'Apply' button now!
