Primary Responsibilities /Accountabilities/ Essential Functions:
- Oversee the daily operations of co-curricular campus residence halls and/or apartment communities.
- Supervise Resident Directors, Assistant Resident Directors and Resident Assistants including training, performance management, employment/scholarship decisions.
- Provide guidance and support to Resident Directors and Assistant Resident Directors in escalated situations.
- Meet regularly with Resident Directors and staff to ensure open communication regarding policies, processes, programs, staff development and living area concerns.
- Provide weekly on call incident support in collaboration with other Residence Life Managers.
- Provide information to the Behavioral Intervention Team Case Manager regarding student mental health and behavioral concerns.
- Complete administrative functions for assigned living areas including maintaining financial resources, student leader scholarship management, employee timecard monitoring, and other needs as required.
- Monitor and ensure compliance with university policies, Residence Life policies and any government regulations.
- Attend meetings, trainings and development sessions and serve as a liaison between university departments and organizations.
- Participate in department committees, providing coaching and general oversight of planning.
- Respond and provide support in disciplinary and emergency situations as necessary.
- Support residential learning through the Community Learning Plan and efforts associated with academic support, spiritual formation, and cultural diversity.
- Other duties as assigned.
Equipment Used and Responsibility
- Excellent written and in-person communications skills.
- A thorough understanding of university regulations in order to articulate to students and discuss rationale.
- Self-directed with the ability to work independently, meet expectations and deadlines.
- Strong customer orientation and interpersonal skills.
- Excellent organizational and problem resolution skills.
- High attention to detail with the ability to manage multiple tasks and meet deadlines.
- Ability to prioritize work, cope with changing priorities, and perform well under pressure.
- MS Office Suite proficiency.
Supervisory Responsibilities
Supervise Resident Directors and Resident Assistants.
Experience/ Education
- Bachelor’s degree in a related field from a regionally accredited institution required; a master’s degree preferred.
- A minimum of 3 years’ related experience preferably in-Residence Life in higher education. Similar and relevant experience will be considered.
- Prefer prior experience mentoring students, student development, or other people management experience.
- An equivalent combination of education and relevant work experience may be substituted upon supervisor’s approval.
- Must be willing to work on-call schedules, weekends, holidays as needed.
- Must successfully pass a background check.
Physical Requirements:
- Sitting: 6-7 hours a day
- Standing: 1-2 hours a day
- Walking: 1-2 hours a day
- Lifting: Occasionally
- Carrying: Rarely
- Pushing: Rarely
- Bending: Occasionally
- Squatting: Rarely
- Kneeling: Rarely
- Climbing: Rarely
- Reaching: Occasionally
- Grasping: Frequently
- Fine Eye to Hand Coordination: Continuously
- Driving: Rarely
- Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.
