Purpose Statement: Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.
Key Job Accountabilities:
- Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
- Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
- Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
- Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
- Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.
Education/Experience Qualifications:
- Bachelor’s Degree with 1 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
- Experience of 1 year of direct engineering support experience is desirable.
Other Qualifications:
Physical Requirements:
Travel Requirements:
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
