Part-Time Shift Lead - Colorado Springs, CO

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview:

As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts.

Key Result Area (KRA):

Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer:

• Cultivate the DB atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift

• Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer

Be an expert on drink and operational fundamentals to execute Broista training:

• Primary responsibility is to model and meet all expectations of the Broista role

• Train new Broistas operationally and culturally while providing a fun-loving, mind-blowing environment

• Set Broistas up for success by covering all aspects of the Manifesto during training 

Aid your Shop Manager and Assistant Shop Manager in shop support and other delegated duties:

• Set up the next shift for success in all areas: counting tills, bank deposits, restocking products, putting inventory away, meeting cleanliness standards, etc.

• Communicate with your managers and share wins and opportunities for improvement with your shop leaders

• Be a good role model. Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Shift Lead Field Guide and Employee Handbook

Employee Benefits & Perks

• Free monthly swag

• Free coffee per Employee Drink Policy

• Paid volunteer hours

• Employee Assistance Program

• Access to our Financial Wellness Platform 

• 401(k) eligibility after 1 year of employment

• Education Benefit Program after 1 year of employment

Full-time shift lead also receives:

• Employer-paid medical, dental, and vision insurance 

• Sick time, as applicable by state law

• Paid time off

• Paid holidays (6 per year)

*More details on all benefits provided after onboarding

Job Qualifications

• Meet all Broista qualifications

• 6 months of Broista experience preferred

• No disciplinary action for the past 90 days

  • Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures

• Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.

• Successfully completed the most recent flowcheck (90% score or better) and on time

• A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations

• Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations

Schedule: 

• This role requires that you have availability to work a minimum of 20 hours per week as a part-time shift lead and a minimum of 32 hours per week as a full-time shift lead

Competencies

• Adaptable

• Excellent Communicator

• Creative

• Detail-Oriented

• Strong Multi-Tasker

• Team Development

• Influence

• Delegation

• Adaptability

• Professionalism

• Strategic Application

Physical Requirements

• Constant standing/walking, up to 10 hours at a time

• Occasional stooping, kneeling or crawling

• Occasional pushing, pulling, lifting, or carrying up to 50 lbs

• Occasional ascending or descending on ladders and ramps

• Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine

• Constantly receiving detailed information through oral communication

• Constant clarity of vision at near and/or far distances

• Constant cash handling requiring mental math

• Constant talking, expressing or exchanging ideas by means of verbal communication

*Qualifying candidates may be eligible to receive relocation compensation upon acceptance of a job offer that requires them to move. The amount of relocation compensation varies and is based on the total distance of the relocation (among other variables).

*This position is expected to close at midnight on August 13th.

Compensation:

$16.16 + tips

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!