Job Title: Human Resources Coordinator Pay Rate: $17.00 Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Join our growing Human Resources team and help us deliver 5-star service to people who deliver 5-star service! To be a Human Resources Coordinator at The Broadmoor means you take pride in helping others with a spirit for service to find their rewarding career at our resort! The position of Human Resources Coordinator will assist with developing and enhancing team member’s experience at The BROADMOOR through exemplary support and guidance to employees throughout their tenure. This position will assist with the day-to-day functions of the Human Resources and HR Systems functions in order to facilitate an increasing efficient and valuable HR support function for the resort. Work on a team of dedicated professionals focused on creating an employment experience that allows all team members to be at their best and feel their career goals are within reach. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. What you will be doing: • Answer and appropriately field all incoming calls to the Human Resources Office and assist with walk-ins as needed. • Assist the HR Operations, Culture & Engagement, Training teams, and Vice President of Human Resources with administrative tasks, scheduling, employee related inquiries, and projects as needed. • Assist in employee intakes, processing employee discipline, termination records and separation communication. • Assist with administrative tasks and execution of Culture & Engagement events. • Prepare and manage employee paperwork and confidential files. • Assist with timely completion of employment verification requests. • Collaborate with Payroll by providing accurate and timely HR-related information needed for processing employee compensation. • Maintain HR office and HR Waiting Room in a clean and organized fashion. Assist with ordering department supplies. • Keep Human Resources SOP’s updated and add new ones as needed. • Responsible for the maintenance of all employee related data. • Assist with the overall accuracy of all data entry into HRIS system, including new hires, rehires, promotions, transfers, status changes, benefit enrollments and terminations. • Assist with scheduling and tracking of training course completion. • Willingness to work in a fast-paced, team-oriented environment. • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines. • Other duties as assigned by HR Manager, Director, or Vice President. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change. What we are looking for: • High school diploma or equivalent required. College degree or completed coursework preferred. • Minimum one year experience in customer service or administrative role required. Experience in Human Resources or Hospitality operations preferred. • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as other web-based platforms required. • Enthusiastic, friendly, and energetic team member who works well with others. • Strong interpersonal communication skills with the ability and comfort speaking to large groups. • Occasional heavy lifting (between 10-50 lbs.) with a work environment that may be indoors and outdoors at times. • Must be available to work regular schedule of Monday through Friday with regular operating hours 8:30am-5:00pm. • Some Saturdays may be necessary. *Reasonable accommodations will be made for individuals with disabilities* Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests. Why Choose the Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world. • Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts.Please click here for a comprehensive list of benefits. • Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation. This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.
