About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Job Summary
Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment.
Duties and Responsibilities
• Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory. • Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives. • Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required. • This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed. • Coordinate and plan own route to service accounts. • Responsible for inventory of equipment parts in assigned vehicle. • Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager. • Resolve work problems and recommend work measures to improve productivity. • Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition. • Ensure that standards for safe working conditions are always observed. • Prepare reports as required by Manager of Mechanical Services.
Additional Responsibilities
• Perform all daily functions in alignment with company mission, vision, and values • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners. • Adhere to all company policies, procedures, and labor laws. • Actively participate in and contribute during meetings, sessions, or company projects. • Protect company assets from damage and misuse. • Perform other related duties as may be required from time to time. Job Requirements and Expectations
• Be available to address Customer or Subcontractor needs and concerns in a timely manner. • Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time). • Ability to deal with a high level of stress and promptly solve problems as they arise. • Ability to work flexible shifts on a rotational basis.
Skills
• Small Engine Repair technical skills. • Preferred knowledge of the cleaning industry. • Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc. • Effective planning, organizing, and time management skills. • MS Office (Word, Excel, E-mail) proficiency. • Excellent verbal and written communication skills.
Education/Experience
• Completion of technical trades certification, or 3-5 years technical experience on small equipment repairs necessary. • Computer knowledge. • Valid Drivers’ License preferred based on inhouse technician versus external technician.
