The Project Management Intern provides hands‑on support to the delivery of technology‑enabled projects, with a focus on coordination, data tracking, and reporting.
This role is designed as a learning and development opportunity that builds foundational project management skills while contributing meaningfully to real project outcomes.
Key Responsibilities
- Support the day‑to‑day coordination of projects, keeping plans, actions, and timelines on track.
- Assist with maintaining project plans, trackers, and dashboards using tools such as Excel and Monday.com.
- Support the collection, consolidation, and basic interpretation of project and operational data for reporting purposes.
- Help prepare status updates, reports, and meeting materials for project teams and stakeholders.
- Capture meeting actions, risks, issues, and dependencies, and support follow‑up with relevant owners.
- Log and track requests, issues, or queries using Monday.com and Freshdesk (Synergy), ensuring information is accurate and up to date.
- Assist with organising meetings, including scheduling, agendas, minutes, and action tracking.
- Support project manager (and team leads) with general administration and coordination across multiple initiatives, where required.
- Contribute ideas for improving project processes, templates, and ways of working.
- Participate in project reviews and retrospectives to learn from outcomes and feedback.
Qualifications and Experience
Skills
- Good Microsoft Office skills, particularly Excel.
- Ability to work with data, trackers, and reports with accuracy and care.
- Excellent organisational and time‑management skills.
- Strong written and verbal communication skills.
- Keen ability to manage multiple tasks and shifting priorities with guidance.
- Attention to detail and a structured approach to work.
- Willingness to learn new tools, systems, and project management practices.
- Basic awareness of project concepts (tasks, timelines, risks, dependencies) or eagerness to develop this understanding.
Behaviours
- Shows responsibility and follow‑through: Takes ownership of assigned tasks, follows through on commitments, completes work on time and asks for guidance when unsure.
- Supports the smooth running of projects by keeping trackers, plans, and reports accurate and up to date.
- Able to manage complexity: Learns to organise multiple tasks and priorities, building confidence in managing competing demands.
- Confident with data: Collects and consolidates project data, developing the ability to understand progress, risks, and trends.
- Adapts positively to change, adjusting tasks and plans as project needs evolve.
- Constructive approach to challenges: Raises issues early and contributes constructively to problem‑solving discussions.
- Maintains a professional and positive approach during busy periods and learns from feedback. Shows resilience and professionalism in the face of change.
- Communicates updates, questions, and actions clearly and respectfully with team members and stakeholders.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
