SUMMARY Efficiently and safely operate and load all washing machines, operate dryers, sort laundry, and fold terry/linens. Provide service to guests and other departments. Maintain the cleanliness and order of the laundry facility. Laundry Aide 2 positions require more heavy lifting and physical activity than Laundry Aide 1 positions.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Maintain a high level of workplace safety • Operate the laundry equipment safely as trained • Adhere to personal appearance standards and present a professional image • Monitor the quality of laundered linen/terry. Notify your Laundry Manager/Supervisor of any deviations or unacceptable linen/terry • Maintain a continual flow of linen/terry as directed • Maintain a pleasant and tactful personality • Possess excellent organization and communication skills • Maintain high staff morale and project a positive attitude • Clean laundry equipment at the end of your shift on a daily basis • Work effectively with others • Detail and quality oriented • Ability to multi-task • Possess excellent time management skills and be comfortable with meeting firm deadlines • Responsible for any projects assigned to you • Assist in any area of laundry that you are needed • Report any misuse of linen/terry to your Laundry Manager/Supervisor • Ensure that all laundry employees are meeting Grand Traverse Resort and Spa standards • Responsible for any and all other reasonable requests by management • Must understand and abide by environmental practices of the resort • Other duties may be assigned
EDUCATION/EXPERIENCE Minimum 1 year previous Housekeeping/Laundry experience preferred High school diploma or its equivalent preferred
OTHER SKILLS AND ABILITIES Positive, upbeat attitude. Good communication skills, including verbal and written. Ability to work under pressure and strict deadlines.
TYPICAL PHYSICAL DEMANDS • While performing the duties of this job, the employee is frequently required to used hands to finger, handle, or feel and talk or hear • The employee is required to stand and reach with hands and arms; required to walk around; sit; climb or balance; and stoop, kneel, crouch, or crawl • The employee must be able to lift 50 pounds and be able to push or pull a linen cart that weighs a minimum of 240 pounds to a maximum of 696 pounds. The employee will be given assistance to move the heavier linen carts if needed. • Employee will stand for extended periods of time • During our summer/peak months of May- October employees must be physically able to work in warmer conditions that range from 85-100 degrees on a consistent basis.
TYPICAL MENTAL DEMANDS Will work under strict deadlines and encounter unexpected demands. Stress level is moderate. Will work with varied personalities and situations.
WORKING CONDITIONS • The noise level varies from quiet to loud • The labor is very intense; a very physical activity and fast paced atmosphere • The days have a start time and conclude when all assignments are completed; which is determined by the Laundry Manager or supervisor at that time.
Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.
