Full TimeENAsia/Pacific
At Team Global Express, we’re transforming how we deliver for our customers and our Sales Success Partners are at the centre of it.
This is not a traditional sales support role. It’s a commercially focused position where you’ll partner with the sales team to unlock growth, elevate customer experience, and turn data into action.
If you enjoy working across sales, data insights, and customer success, this is a great opportunity to step into a high-impact role.
Support the sales team with insights, reporting, and customer strategy
Analyse performance (DIFOT and KPIs) to improve customer outcomes
Assist with account activities including rate reviews, renewals, tenders, and proposals
Manage customer escalations and ensure timely resolution
Identify trends and opportunities to support growth and retention
Maintain accurate CRM records and reporting
Partner with internal teams to deliver a high-quality customer experience
You are proactive, detail-oriented, and commercially aware, with a strong focus on delivering results.
Experience in sales support, customer success, or account coordination
Strong analytical and reporting capability
Confident stakeholder communication skills
Highly organised with the ability to manage competing priorities
A mindset focused on improving customer outcomes and performance
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
