Full TimeENAsia/Pacific
Drive Success with Team Global Express – Join Us as a Sales Support Partner
At Team Global Express, we do more than deliver freight — we drive progress for businesses across Australia. As a leader in transport and logistics, we’re seeking a Sales Support Partner who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.
In this key role, you’ll collaborate with our dynamic sales team, providing essential administrative and client support that keeps operations running smoothly. If you're detail-oriented, customer-focused, and ready to make a real impact, we want to hear from you.
What You’ll Be Doing
As a Sales Success Partner, you’ll be instrumental in supporting our sales team and enhancing customer outcomes through:
Coordinating account activities, including rate reviews, contract renewals, tenders, and reporting
Creating and delivering accurate performance reports (DIFOT, KPIs) to stakeholders
Managing service escalations with professionalism and urgency
Maintaining customer data and contact hierarchies in Salesforce CRM
Supporting onboarding and service requests, such as redirections and returns
Collaborating on performance reviews and improvement initiatives
Ensuring rate and charge accuracy across internal systems
Identifying opportunities to improve reporting and support processes
What You’ll Bring
Experience in sales support, customer service, logistics, or account management
Proficiency in Microsoft Office (especially Excel and PowerPoint); Salesforce experience is a plus
Understanding of transport/logistics operations (preferred)
Strong attention to detail and excellent time management
Clear communication and stakeholder engagement skills
Ability to work independently and within a collaborative team
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
