PRINCIPAL RESPONSIBILITY
Support end-to-end supply chain execution by converting approved plans into accurate orders and allocations, maintaining reliable operational data, and coordinating fulfilment activities to ensure stock availability and efficient inventory flow across stores and warehouses.
GENERAL RESPONSIBILITIES
a) Operational Support:
- Support daily supply chain operations by executing approved ordering and allocation activities accurately and within required timelines.
- Perform day-to-day tasks in compliance with company policies, SOPs, and approved workflows.
- Carry out other operational or administrative duties assigned by the supervisor from time to time.
b) Stock Allocation & Distribution:
- Allocate inventory to retail stores based on demand, sales trends, and stock availability to minimize shortages and overstock situations.
c) Order Planning & Replenishment:
- Plan and schedule replenishment activities by analyzing sales data, forecasts, and inventory levels to support healthy stock turnover.
d) Purchase Order Management:
- Create, process, and monitor purchase orders (POs) accurately and on time, ensuring alignment with approved plans and budgets.
e) Inventory Monitoring:
- Monitor inventory levels regularly to ensure balanced and healthy inventory levels;
highlight and address exceptions proactively.
g) Collaboration & Coordination:
- Coordinate with suppliers, warehouse teams, forwarders, and store operations to support smooth order fulfilment and stock flow and timely deliveries.
h) Shipment & Delivery Monitoring:
- Monitor shipment and delivery status and follow up with relevant parties to resolve delays, partial deliveries, and delivery discrepancies.
- Review and verify forwarder invoices (e.g., freight and related charges) against agreed rates, supporting documents, and service scope; escalate discrepancies for investigation and closure.
- Update shipment-related trackers and communicate timely status updates to internal stakeholders as required.
SECONDARY DUTIES
- Perform other duties or projects as assigned from time to time by management.
QUALIFICATION. SKILL/EXPERIENCE
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field.
- Experience in supply chain and/or demand planning is an added advantage.
- Proficient in inventory planning, data analysis, and forecasting.
- Proficient in Microsoft Office (especially Excel and PowerPoint).
- Strong analytical skills with the ability to interpret patterns and trends.
- Fast learner with strong problem-solving skills; able to work with minimal supervision and manage multiple tasks.
Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
