JOB TITLE: Salesforce Administrator
JOB SUMMARY:
- The Salesforce Administrator at Argano will be responsible for the day-to-day administration, configuration, and support of the Salesforce platform. This role ensures optimal system performance, data integrity, and user adoption across the organization.
- The candidate will play a key role in troubleshooting Salesforce issues, resolving user queries, and maintaining system stability. In addition, the role involves supporting and participating in data migration activities, ensuring accurate and efficient data movement across systems while adhering to governance standards.
RESPONSIBILITIES:
- System Administration:
- Manage users, roles, profiles, and permission sets
- Configure objects, fields, page layouts, validation rules, and workflows
- Issue Troubleshooting & Support:
- Diagnose and resolve Salesforce system issues, user errors, and data inconsistencies
- Act as the first line of support for Salesforce-related queries
- Perform root cause analysis and recommend preventive measures
- Data Management & Migration:
- Support data migration activities including data extraction, transformation, and loading (ETL)
- Validate and reconcile migrated data to ensure accuracy and completeness
- Maintain data quality through deduplication and standardization processes
- Reporting & Dashboards:
- Create and maintain reports and dashboards to support business operations
- Assist stakeholders with reporting requirements and data visibility
- Release & Change Management:
- Support deployment activities including configuration changes and enhancements
- Coordinate with development teams for testing and release validation
- User Training & Adoption:
- Provide training and documentation to end users
- Drive user adoption by improving usability and system efficiency
- Collaboration:
- Work closely with Sales, Marketing, RevOps, and IT teams to optimize Salesforce usage
- Participate in cross-functional initiatives involving CRM enhancements
- Documentation:
- Maintain system documentation, configuration logs, and process guidelines
MINIMUM AND/OR PREFERRED QUALIFICATIONS:
- Education: Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).
- Technical Skills:
- Hands-on experience with Salesforce administration (user management, security model, automation tools)
- Strong troubleshooting and problem-resolution skills within Salesforce environments
- Experience with data migration tools such as Data Loader, Import Wizard, or ETL tools
- Proficiency in creating reports and dashboards
- Basic understanding of Salesforce data model and relationships
- Preferred Skills:
- Exposure to Salesforce automation tools (Flow, Process Builder)
- Familiarity with integrations and APIs
- Experience with data quality and governance practices
- Certifications (Preferred):
- Salesforce Administrator Certification
- Soft Skills:
- Strong analytical and problem-solving abilities
- Effective communication and stakeholder management
- Attention to detail and organizational skills
EXPERIENCE:
- 3–6 years of experience as a Salesforce Administrator or similar role
- Proven experience in troubleshooting Salesforce issues and supporting data migration initiatives
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
