Account Manager
High-Level Role Summary
Oversee daily security operations for a large-scale facility operating 24/7 security coverage totaling approximately 1,800 hours per week. Responsible for leading a team of Security Officers and Shift Supervisors while ensuring operational excellence, client satisfaction, staffing stability, and compliance with post orders and site procedures.
Preferred Candidate Traits
- Strong leadership presence
- Highly organized and detail-oriented
- Able to manage multiple priorities simultaneously
- Calm under pressure
- Solutions-oriented mindset
- Excellent communication skills
- Strong conflict resolution abilities
- Experience managing large security teams
- Comfortable working in outdoor operational environments
- Strong client-facing professionalism
- Strong interpersonal and relationship-building skills
- Ability to effectively lead a highly diverse workforce across multiple age groups, backgrounds, and experience levels
- High emotional intelligence and adaptable communication style
- Ability to build trust, accountability, and employee engagement within a large team environment
Leadership Expectations
- Supervise and develop Security Officers and Shift Supervisors
- Conduct coaching, disciplinary actions, and performance evaluations
- Maintain high visibility with both employees and client leadership
- Build a culture of accountability, professionalism, and customer service
- Lead by example in a fast-paced operational setting
- Drive employee engagement and retention
- Effectively communicate with and motivate employees ranging from entry-level staff to experienced professionals and retired veterans
- Foster an inclusive, team-oriented work environment that promotes professionalism and operational consistency
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.
Are you interested in being part of our Team?
• Apply quickly and efficiently online • Weekly pay • Competitive benefits
With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.
See a different world.
“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”
EAO/M/F/Ver/Did #LI-Securitas #AF-PEB
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
