Support and maintain retail business systems across Thailand and overseas operations, including frontend, backend, and database components.
Coordinate with software vendors and internal development teams to troubleshoot issues, enhance system functionality, and ensure smooth system operations.
Perform system testing, user acceptance testing (UAT), and provide end-user training and support.
Develop and enhance business applications using various technologies, including high-code, low-code, RPA, and workflow automation tools.
Assist in improving business processes and digital solutions to support operational efficiency.
Prepare technical documentation and support materials when required.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related fields.
1–3 years of experience in application support, software development, system implementation, or related areas.
Basic knowledge of SQL Server and database query development.
Experience in at least one programming language or web technology such as C#, JavaScript, React, Node.js, Vue.js, PHP, or related technologies.
Strong analytical thinking and problem-solving skills with a systematic mindset.
Good interpersonal and communication skills with a service-oriented attitude.
Able to work collaboratively in a team environment and adapt to new technologies quickly.
Experience in retail systems implementation or support will be an advantage.