International CX Consultant (Finnish or Norwegian Speaking)

Protime, proud member of the SD Worx group, has become a successful European provider of HR software solutions and related services for Workforce management, Time & Attendance, Access and Planning. With its solutions and expertise, Protime helps companies deal with time in a more efficient and valuable way.

'Make time valuable' is our vision, and we make it happen everyday thanks to our 560 committed employees across Europe.

We successfully implement our software at our national and international customers. Do you get energy from a satisfied customer? Do you feel at home in a fast-growing, international company? Then read on!

From our Malaga office, you are the first point of contact for our international customers (DACH-region) and you help them with all their questions about the use of our software. You will not be working in a callcenter, but in a customer service team that prioritizes quality over quantity.

This is what you see yourself doing?

Are you looking for a new challenge in your career? Would you like to participate in international projects? And do you want to spread our name across the globe? Protime has become a successful provider of HR solutions for medium and large enterprises. With its solutions and expertise, Protime helps companies to manage time more efficiently and valuably.

• You build knowledge and experience within the different domains of our applications.

• You build a relationship of trust with your customer contacts.

• You answer questions about the use of our Protime tools through our Ticket Management System, but you will also work with your customers in ‘light’ project mode – as a consultant.

• You advise your customers on optimizing their Protime environment.

• You build an internal network and work closely with our internal customer experts (seek advice, provide leads, pass on information, clarify needs of your customer portfolio, etc.).

• You take ownership in your role, but of course you are never alone. You can always count on #camaraderie and #collaboration (two of our core values) with your team members.

This is you?

• You can communicate professionally with (y)our customers and you are determined to always look for the right (out-of-the-box) solution.

• You are interested in software applications and in (the hard side of) HR.

• You are analytically strong.

• You have a consultancy mind- and skillset.

• You are very fluent in English and Norwegian or Finnish.

• You live in (the proximity of) Malaga.

• You know how to take responsibility in your role.

• You love autonomy and like to take initiative.

• You prefer the flexibility of remote work, in combination with (a) fixed office day(s).

• You like to work in a growth company where you actively question processes and your own role in light of continuous improvement.

• Any prior experience in a German work context - or knowledge of German labor laws - is certainly a plus.

Why would you choose Protime?

• Become part of an innovative and challenging international company where personal and professional development are key. All this within a pleasant working atmosphere with room for team building and fun.

• A people focused culture of continuous learning and coaching. You can make a huge impact and grow with the company.

• A dynamic environment: flexible working hours and working from home – everything is negotiable.

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within Protime.

• We encourage initiative, ownership and creativity in tackling challenges.

• You will never, ever come home and say you had “just another day at the office”. Innovation never stands still. Every day offers a different challenge.

• Base salary: between 25k and 30k depending on experience + annual variable bonus

• And of course, we also offer fringe benefits.

From many places, we work as one, moving from better to best together.

SD Worx Group lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.