Manager, Student Life & Engagement

Position: Manager, Student Life & Engagement

Department: Student Success & Engagement

Type of Position: Full-time Salaried

Exemption Status: Exempt

Work Schedule, Hours per week: Monday - Friday 8:00am - 5:00pm, some evenings and weekends, 40 hours per week

Opportunity for hybrid schedule: No

Starting Salary Range:  $55,113-$71,677 and determined based on relevant years of work experience provided on application and resume.

Position Summary: The Manager, Student Activities & Leadership Development supports JCCC’s mission by providing leadership, vision, and oversight for the strategic execution of campus events and essential student-facing services. This role is responsible for enhancing the overall student experience by managing high-impact programming, optimizing student engagement spaces, and ensuring the operational excellence of front-line service areas. As a key bridge between administrative efficiency and student development, the incumbent supervises a diverse team, maintains institutional policy compliance, and leverages data-driven insights to foster a sense of belonging and drive retention across the campus community.

Required Qualifications:

• Bachelor's Degree and 4+ years of experience.
• Valid driver's license.

Position details include but are not limited to:

• Institutional Programming & Retention Strategy: Plan, execute, and assess large-scale institutional, social, and educational programming. Design both co-curricular and extra-curricular experiences specifically tailored to foster student belonging and drive institutional retention efforts. Develop and maintain an annual programming calendar that aligns with broader institutional goals and the academic cycle. 
• Student Service Operations: Provide direct oversight of the Engagement Desk, Student ID services, the Campus Call Center, and Student Lounge. Ensure high levels of efficiency and customer service quality across all frontline student-facing areas. Analyze usage and satisfaction data to identify trends and implement service improvements. 
• Operational Systems & Compliance: Develop and maintain standardized systems and processes to ensure programs and services are delivered effectively and safely. Ensure rigorous risk management, legal compliance, and budget management for all departmental activities. Maintain and enforce policy and procedural compliance across all supervised units.
• Stakeholder Engagement & Collaboration: Build and maintain strong relationships and open lines of communication with all internal and external stakeholders. Partner with campus departments to integrate programming and services into the broader student experience. 
• Professional Leadership & Innovation: Remain apprised of current best practices in student affairs, student development, and community engagement. Stay current on leadership development models and technological innovations to modernize departmental operations.
• Other duties as assigned: Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Full‑time Employees:

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non‑JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission: JCCC inspires learning to transform lives and strengthen communities.

Vision: JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity:

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550, Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.

Disclosure: 

If you need any assistance throughout the search process, please reach out to the HR@jccc.edu. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email HR@jccc.edu.