Insurance Operations Specialist

Company:

Marsh

Description:

We are seeking a talented individual to join our Placement and Policy Servicing team at Marsh BCS. This role will be based in Taguig City, Metro Manila. This is a hybrid role that has a requirement of working at least three days a week in the office.

This position is responsible for initiating the renewal process, requesting quotes, generating comparative analyses, and facilitating policy issuance by coordinating placement and quote slips between Client Management teams and Insurers. As an entry-level team player, the Operations Specialist will leverage their educational background and/or relevant experience to develop professional skills while collaborating with key stakeholders and experienced team members.

We will count on you to:

• Manage the initiation of the renewal process for insurance policies.

• Request quotes from insurers to support the renewal and placement of policies.

• Generate comparative analyses to evaluate different insurance options and provide insights for decision-making.

• Send placement and quote slips to insurers to facilitate timely policy issuance.

• Conduct thorough policy checks to ensure accuracy and compliance with established standards.

• Raise billing requests to ensure proper invoicing and financial tracking.

• Assist in maintaining operational systems and tools, providing support to enhance efficiency.

• Perform timely and accurate production/processing of complex documents/information to support team objectives.

• Adhere to company policies and contributes to the achievement of O&T Service Level Agreements (SLA). Key Performance Indicators (KPI), and business objectives.

What you need to have: 

• Basic understanding of non-life insurance concepts such as policy coverage, renewals, endorsements, and quotes gained through education, training, or work experience

• Ability to work with operational systems and data. Comfortable using MS Excel, Outlook, and workflow or case management tools to track requests and documents

• Strong attention to detail when preparing, reviewing, and validating policy documents, quote slips, and comparative reports

What makes you stand out?

• Exposure to non-life insurance operations, policy servicing, or placement support in a brokerage environment, insurance providers, or shared-services

• Experience creating or reviewing comparative analyses, policy schedules, or insurer quotes

• Familiarity with SLA-driven environments, ticketing/workflow tools, or quality and compliance checks

Why join our team?                                                                                                        

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.