Responsibilities
- Manage and grow new and existing relationships within key customer accounts by understanding their business structure, decision makers, and ongoing needs.
- Maintain updated records of account history, activities, and opportunities while consistently identifying and pursuing new prospects.
- Drive sales performance by meeting monthly, quarterly, and annual targets across the full suite of solutions, including Managed Print Services, Production Printers, Managed Content Services, Managed IT Services/ Business Solutions.
- Analyse account potential through white-space mapping to ensure full coverage and uncover opportunities for cross-selling and upselling.
- Build and nurture a healthy sales pipeline through face-to-face engagements, calls, written communication, and social platforms to create strong funnel momentum.
- Lead large-account selling efforts, collaborate with internal teams, and engage confidently with senior stakeholders and C-level executives across client organisations.
- Manage the end-to-end tender process, from strategy to proposal preparation, to maximise win rates.
- Ensure strong client retention by providing consistent after-sales support, while delivering timely updates to management on account status, pipeline movement, and sales outcomes.
Requirements
- Possess at least an diploma or degree, with at least 1 year of relevant experience in a similar customer-facing sales or account management role.
- Highly driven, resilient, and results-focused, with a strong passion for customer engagement and service excellence.
- Strong communication and presentation abilities with a good command of English.
- Excellent interpersonal skills, able to build trust and maintain long-term relationships with clients at various levels.
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398
Posting Personnel: Ng Jwee Ken
Ref: 633X84R5
