Senior Technician, Teleport Facilities
ROLE DESCRIPTION SUMMARY
Will lead the efforts in prescribing, scheduling, monitoring, and recording all Facilities Engineering and Infrastructure maintenance, both preventive and corrective at the SES Mountainside Teleport. Will coordinate with the teleport Operations team for day-to-day support enabling Customer Service, administrative areas as well as service delivery to other SES customers. Will provide facilities engineering support to local Teleport managers and teleport staff. Will collaborate and support technical staff at other SES Teleports.
The role covers the technical and the support to non-technical aspects of FE&O at SES in this region as well as contribution to global solutions in the technical context of mission critical infrastructure.
Contribution, if it is required, by providing technical expertise and consultation for implementing technological solutions, which can add value to corporate or customer level, all in support of the Zero Outage Initiative at all operational locations.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
Assist and support the SES Facilities Engineering team to carry out the following main tasks in accordance with the approved SES Business Plan and operational requirements:
- Successful operation, documentation and expansion of Facilities Engineering systems in the Americas region, concentrating on the Mountainside Teleport
- Prepare and oversee the on-time and according to the technical specifications’ execution of all required preventive maintenance activities, either by Facilities Engineering members or by external contractors
- Supervision of sub-contractors by checking and approving the quality of the executed works. They should act as the main technical expertise and as the first level approval for all projects by providing inputs to Facilities E&O manager.
- Technical installation of minor power projects, monitoring systems and similar solutions
- Coordination, operational support and maintenance activities for the following infrastructure systems:
- Power system including UPSs, ATSs, LV and MV electrical panels, transformers, diesel generators and alternators
- HVAC and cooling systems
- Security & Safety systems, including fire detection and extinguishing systems, CCTV and alarm control system
- Monitoring & Control systems operation and maintenance of visualization software, equipment and building monitoring systems
- Antenna drive systems and other antenna support systems
- Provide technical support to the Americas Facilities Engineering team
- Responsible for suggesting to Facilities Engineering and Operations manager required seminars for technical education
- Provide technical support to FM team and consult FM team in office renovation projects
- Preparation of as-built documents to ensure 100% compatibility with local building standards
- Supervision of building infrastructure work (walls, floors, ceiling) in case FM team is not available or not adequately educated for executing relative projects
- Provide support to project manager of repair and improvement projects
- Implementation and adherence to our OSHA Health & Safety program
- Preparation and updating of reports and compliance documentation
COMPETENCIES
- Sound analytical skills, innovative mind, coordination & priority setting capacity, problem solving, decision-making skills, strong negotiation and intercultural skills as well as the ability to provide practical conclusions
- Proven skill for gathering and analyzing data, blueprints, and reports
- Able to determine facility and equipment specifications and requirements, including steps to be taken to institute system operational efficiency improvements
- People skills including team building, tasks delegation and staff coaching/supervision for both subordinates and contractors
- Proven ability to analyze project costs and provide budgetary input
- High level of integrity and full commitment
- Excellent communication with team members
- Resilience
QUALIFICATIONS & EXPERIENCE
- Proven high level of electrical background, electrician licensing preferred
- Minimum of 3 years’ experience in technical Facility, Teleports or Datacenters with system critical environment as a technician supporting both electrical and mechanical systems
- Proven experience in office tools like Word, Excel, Powerpoint, AutoCad or similar
- Experience with programs similar to Limble, M&C platforms and data collection tools
- Good verbal and written communication skills
- Demonstrated ability to work in a culturally diverse organization. Has successfully integrated into an international environment, is able and willing to travel internationally and able to communicate with international external peers as well as with SES customers.
OTHER KEY REQUIREMENTS / COMMENTS
- Deliver SES business objectives according to plan as established.
- Demonstrated knowledge of relevant regulations and building codes
- Demonstrated knowledge of building processes and construction principles
- Establish network with Peers and Senior Leaders
- Represent SES and its business interests with all external parties and deliver projects within set objectives
- Excellent problem solving skills
- Ability to work independently
- Able to fulfil on-call requirements
- Timely, relevant and accurate reporting to the local Facilities Engineering and Operations Manager
- Ability to travel
SES is an Equal Opportunity and Affirmative Action Employer
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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