Position Summary:
Necco has an opportunity for a career as Independent Living Case Manager/Life Coach. This role will work with the young adult in an effort to successfully transition him/her to adulthood and to be a productive member of society. This role will be working with clients in an office, community, employment, and/or school setting. This position will add value to the company by equipping young adult with the services, supports, and resources needed to achieve independence as an adult.
You should be accurately described as:
A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.
The candidate selected will be responsible for the following:
Placement/Intake/Assessment
- Participate in the referral matching process for young adults in an independent setting
- Shop for and prepare apartments for intake (this includes obtaining leases, ordering and assembling furniture, shopping for basic apartment necessities, cleaning and making apartments presentable for clients).
- Facilitate and develop each young adult’s Initial Treatment Plan and Comprehensive Treatment Plan
- Facilitate and/or ensure completion of appropriate assessments, i.e. Biopsychosocial, Independent Living, Diagnostic, etc.
- Ensure initial legal documentation is obtained prior to placement or service delivery
- Ensure that appropriate safety plans are developed during intake
Ongoing Treatment/Discharge
- Develop and facilitate each consumer’s Individualized Treatment Plan (ITP)
- Assist the young adult with the implementation, tracking, and monitoring of the Comprehensive Treatment Plan
- Meet and/or exceed all state and licensure regulations regarding contact with the clients on your caseload
- Serve as liaison between Necco and placement agency and all necessary community resource entities
- Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position
- Complete monthly apartment inspections and enter and follow up with any work orders to ensure completion
- Participate in service meetings which may include community support representatives, state worker, outpatient clinician, school system, and other invested parties
- Establish relationships with school and education personnel to ensure the young adult is meeting education goals/requirements
- Provide ongoing training and support to young adults as it relates to independence
- Monitor and review documentation to ensure that it meets all state, licensure, and accreditation requirements
- Maintain confidentiality as outlined in policy
Crisis Prevention/Management
- Participate in weekly rotating “on-call” schedule to provide on-call advisory and support to young adults
- Document and report any on-call activities and follow-up with direct supervisor
- Effectively manage crisis situations in a timely manner, including on site or face to face intervention if necessary
- Report to supervisor or to designated authorities any instances of non-compliance with Necco, apartment guidelines, regulatory rules/policies, police contact/involvement, and/or reports of abuse or suspected abuse, neglect, or suicidal ideations
- Ensure all critical incidents are staffed with supervisor and entered into the Electronic Health Record within established timeframes.
Data Entry
- Complete and submit Medicaid documentation if applicable and as appropriate
- Ensure complete and accurate data is entered into the Electronic Health Record in accordance with state rules and regulations and company protocol, i.e., contact notes, academic supports, medical information, etc.
Team Responsibilities
- Attend and participate in self-directed daily huddles/weekly tactical/monthly strategic meetings and activities
- Perform other duties and responsibilities as assigned by immediate supervisor
- Participate in achieving our mission: We Build Futures
- Participate in the performance quality improvement process and execute any assigned tasks related to the process
- Ensure that all employee-related documents are current and up to date for your employee personnel file
Corporate Citizen
- Practice ruthless pragmatism
- Engage in peer-to-peer feedback
- Know and live the Necco Corporate Culture Principles
- Embody the three essential virtues of humble, hungry, and smart
- Drive your Individual Performance Scorecard
- Adhere to and contribute to the Necco meeting structure
Position Qualifications:
- Minimum of 21 years of age
- Current LSW or LPC or bachelor’s degree in a human services-related field and a minimum of 2 years’ experience working with young adults with emotional or behavioral problems
- Limited Liability Auto Insurance Coverage of 100/300/100
- Organizational, and Written/Oral Communications skills
- Must have the skills necessary to navigate and execute several software’s (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.)
- Successful completion of all required Criminal Background checks and drug screenings per state and company regulations
- Physical demands of the role: requiring apartment set up; which may require lifting or carrying materials and assembling furniture items e.g., tables, chairs, end tables, etc.
- Ability to lift and carry supplies and/or equipment, up to 50 lbs.
- Ability to adhere to scheduled and unplanned deadlines
- Willingness to travel and attend training
- Successful completion of all required training pertaining to job
At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply
