Senior Integration and Support Engineer

Department: Engineering

Employment Type: Full Time

Location: Oakville, Ontario HQ

Reporting To: Chinmay Pangarkar

Compensation: $110,000 - $130,000 / year

Description

About you:

You are a cross-disciplinary Senior Integration and Support Engineer with significant experience in in-vitro diagnostics or similarly complex integrated products. You think in terms of complete systems—mechatronics, microfluidics, biochemical interactions, electronics, and software and enjoy being the person who sees how all the pieces fit together. You are comfortable moving between architecture, experiments, and detailed debugging, and you thrive in a fast-paced, mission-driven environment where rigor, documentation, and collaboration are essential.

What you'll do:

• Design, develop, and optimize system-level features and applications for Vital Bio’s flagship VitalOne platform, including automated failure detection, reliability-enhancing functions, and usability features.
• Enable smooth and uninterrupted R&D work by maintaining high uptime of all Vital instrumentation through mechanical, electrical, firmware and software issues.
• Develop and evaluate prototypes to de-risk key technical questions, characterize system behavior, and inform design trade-offs.
• Plan and execute detailed development, characterization, and performance verification activities for new system applications, using data to drive decisions.
• Work with design teams to integrate new features and technologies into the existing system architecture, ensuring compatibility, robustness, and serviceability.
• Act as a key stakeholder in scoping, designing, and implementing interfaces between sub-assemblies and subsystems (mechanical, fluidic, optical, electronic, and software) based on clear engineering specifications.
• Ensure system-level work complies with relevant regulatory standards and quality processes (e.g., design controls, risk management, V&V expectations for IVD/medical devices). Maintain accurate, complete, and contemporaneous records of all service activities in compliance with cGMP and ISO quality system requirements, including service reports, spare-parts usage, equipment history, and documentation updates.
• Identify recurring or systemic failure modes across field deployments and perform structured root cause analysis to drive corrective and preventive actions (CAPA).
• Contribute to high-quality documentation, including system requirements, architecture and interface specifications, design descriptions, and test protocols/reports.

What you’ll need:

• Bachelor’s or Master’s degree in Chemical, Mechanical, Electrical, Biomedical, Systems Engineering or a closely related discipline.
• 5+ years of experience in systems engineering or product development for complex integrated systems; experience in in-vitro diagnostics, medical devices, or life-science instrumentation strongly preferred.
• Demonstrated track record solving interdisciplinary problems that span at least two of: (i) biochemical or reactive systems, (ii) image analysis or signal processing, (iii) microfluidics, (iv) integration of electronic components into functional assemblies.
• Proficiency with at least one programming language (e.g., Python, C/C++, MATLAB) for data analysis, prototyping, or control/automation.
• Experience defining and working with system requirements, interface specifications, and verification/validation plans.
• Strong problem-solving, data analysis, and critical thinking skills, with the ability to design and interpret experiments that probe system performance and failure modes.
• Effective communication skills and a collaborative working style in multidisciplinary teams, including the ability to translate complex system behavior into clear, actionable insights.

Bonus points for:

• Prior experience with IVD platforms, cartridge/instrument systems, or regulated diagnostic devices.
• Familiarity with design controls, risk management (e.g., FMEA), and system-level verification and validation under ISO 13485 / 21 CFR Part 820 expectations.
• Experience supporting instruments through design transfer, pilot builds, or early commercialization phases.
• Experience designing system-level monitoring, health checks, or telemetry for reliability and serviceability.
• Experience mentoring junior engineers or leading technical workstreams across multiple disciplines.
• An appreciation for well-structured experiments, clear diagrams, and the occasional well-timed engineering pun.

Why Join Us?

At Vital Bio, you will:

Sit at the heart of a cross-functional effort to build and refine a breakthrough diagnostic platform that directly impacts patient care.

• You will work alongside exceptional scientists, engineers, and operators in a culture built on trust, clarity, and ownership. 
• You will have the opportunity to shape system architecture, drive high-impact technical decisions, and see your work progress from concept to deployed product. 
• You will grow your systems-thinking and leadership skills while helping build the future of accessible, high-quality diagnostics.

Compensation will be determined based on the individual’s demonstrated experience, education, training, relevant certifications or licensure, and other applicable business and organizational factors.

This role is a current, onsite vacancy.