NZ$63,600 – NZ$79,300Full TimeEN
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is Aotearoa New Zealand’s leading university. With more than 6,000 academic and professional staff supporting over 46,000 students, we are proud to be one of the country’s largest and most diverse employers. Our people are driven by curiosity, purpose, and a shared commitment to creating positive impact for our communities.
Our lecturers and researchers are regarded as experts in their fields, frequently directing global research projects designed to better the lives of New Zealanders and the world, and in turn passing this knowledge on to our students.
Te Whiwhinga mahi | The opportunity
The Student Support and Engagement function delivers services that help students overcome personal barriers to success and to maximise their time at Waipapa Taumata Rau, University of Auckland.
The purpose of the Student Support Adviser role is to work directly with students to identify and respond to their support needs in order to improve their experience and their likelihood of success at University. This position plays a critical role in supporting the University’s student retention and success objectives.
Key responsibilities include:
We are currently recruiting for 4x Student Support Advisor roles across the Faculty of Science and the Faculty of Medical and Health Sciences. All positions are fixed-term, with 3x full-time (37.5 hours per week) roles and one part-time opportunity (18.75 hours per week) available.
The salary range for this role is $63,600 - $79,300 based on skills and experience.
For more detailed information, please refer to the Position Description
He kōrero mōu | About you
Our ideal candidate will be a confident problem solver and solution finder. You will be able to understand what a student needs and have the energy and focus to locate the right contact, department or guidance material that will help them do what they have set out to do.
You will do this by being available for meetings in person and via video calls, and by being active and responsive to your emails and calls. We are searching for someone who is adaptable and confident as this role has a lot of variety but requires attention to detail and the ability to plan and execute quickly and effectively.
Your strong interpersonal and communication skills, outstanding organisational abilities, and your friendly and engaging manner will be a key factor in your success in this role.
You will bring:
Ngā āhuatanga kei a mātou | What we offer
The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.
The University is committed to providing an excellent working environment through:
In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services. For more information, please visit Staff Benefits.
Me pēhea te tuku tono | How to apply
Applications must be submitted online, by the closing date of 28 May 2026 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experiences detailed above. Please note in your cover letter if you are applying for a fulltime or part time position.
Please reach out to Andrew Williams, via Andrew.williams@auckland.ac.nz , for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
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Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
