Account Manager
Application Deadline: 1 June 2026
Department: Client Services / Project
Employment Type: Full Time
Location: London
Reporting To: Sophie Darling
Description
A fantastic opportunity has arisen for a motivated and enthusiastic Account Manager to join our team—someone who lives for the "live" environment and has a proven track record in the experiential/events sector.
As an Account Manager you will provide outstanding levels of client servicing to both new and established clients. You will get to work across delivering a variety of B2B and B2C experiential projects including high profile launch events, international motor shows, corporate hospitality events, employee engagement events and a lot more!
Key Responsibilities
Project Management:- Write accurate timely contact reports and briefs
- Support the collation of project briefs and briefing of internal teams
- Developing timelines, project proposals and running projects
- Support the creation of concise and well presented proposals
- Ensuring schedules are adhered to and project documentation is complete
- Work with resourcing team to plan wider resources effectively
- Maintain a close management of all aspects of your projects and escalate issues as needed
- Adhere to Imagination and ISO processes
- Ensure that all projects over £50K fees are issued with an Imagination Client Survey
- Should be able to travel internationally a number of times a year for extended periods of time
Financial / Commercial Management - Budget management support and development
- Develop commercial skills such as revenue planning and effective cost management
- Supplier and cost management and negotiation
Market knowledge - Understanding clients, competitors, market, suppliers, products and strategy
Skills, Knowledge & Expertise
-Previous experience in events, exhibitions or brand experience within an agency environment
-Good interpersonal, presentation, relationship building and negotiation skills
-You take a hands-on, proactive approach to managing projects, anticipating needs and challenges.
-You are skilled at identifying potential issues before they arise and can develop contingency plans to address them.
-You are adept at building and maintaining strong working relationships with internal teams and external vendors, ensuring smooth collaboration
- Experience and ability to manage small to mid scale budgets
- People management experience
Job Benefits
What we can offer you:
- Work with a state-of-the-art product and deliver it to exciting and innovative brands.
- Learning and development opportunities that contribute to professional growth.
Wellness
- Private Medical Insurance (including discounted gym options)
- Discounted Healthcare Cash Plan
- Help at hand EAP
- In-Office Gym (London office only)
- Life Insurance 4 x salary
- Dedicated DE&I Board
Benefits
- 25 days annual leave
- Birthday day off and gift
- Discretionary Annual Bonus
- Generous Family Leave policies with New Parent Coaching & Support
- Various learning & development platforms for e-learning
- Enhanced pension contribution
- Cyclescheme
- Discounted Private Dental
- Income Protection (Employee)
- Subsidised Electric Car Scheme
- Home technology tax free loan
Perks
- Hybrid Working (3 office days)
- Company socials
- Pet friendly office
- Lunch & Learns
- Wellness webinars
- Educational webinars
- Subsidised Cafe (London office only)
