Enterprise KAM Associate, GrabFood

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know our Team

GrabFood Commercial is a team responsible for maintaining existing partners' business. We make an impact by making critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!

Get to Know the Role

We are looking for a dynamic Account Manager to build strategic relationships with high-profile merchants and improve revenue. You will nurture partnerships with both our existing and new top-tier merchants to accelerate GrabFood's growth.

We value motivated experts who move quickly, take ownership, and achieve targets. If you enjoy challenges and are excited to help our Merchant Organization succeed, we want to hear from you. This is a contract position based onsite at our Jakarta office, reporting to the Manager.

The Day-to-Day Activities

• Strategic Relationships Maintain engagement with high-profile merchants to identify needs and provide solutions for sustainable growth.
• Collaboration Work with other teams like Marketing and Operations to provide a seamless and high-quality merchant experience.
• Growth and ROI Use data and Measurement analysis to grow merchant basket sizes, improve profitability, and build customer loyalty.
• Marketing and Synergy Develop impactful co-marketing campaigns and explore collaboration opportunities across Grab services like OVO and GrabExpress.

Qualifications

What Essential Skills You Will Need

• Requires at least 2 years of experience in sales, business development, account management, or operations.
• Includes experience managing partners and driving revenue growth.
• Involves qualifying prospects through discovery conversations and making data-driven decisions.
• Requires prioritizing sales opportunities based on an Ideal Customer Profile (ICP) in our environments.
• Includes experience managing people and partners while developing efficient processes.
• Demand professional fluency in both written and spoken English.
• Requires good experience with the on-demand and food delivery industry.
• Experience communicating product benefits appropriate for each prospect and engagement strategies.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.